A week ago I purchased a MJ from Wallmart.
I followed all the installation instructions.
When the installation procedure reaches the point where I am required to verify my telephone number, email address and password, I keep getting a dialogue box that says 'Error 9, no network connection'. This is happening even while I can send and receive emails. I am even getting dial tone on the telephone.
I do not know how to contact a MajicJack after sale support personel by either email or by telephone.
Can anyone please help me.
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