Arima, Arima
Not resolved
5 comments

A week ago I purchased a MJ from Wallmart.

I followed all the installation instructions.

When the installation procedure reaches the point where I am required to verify my telephone number, email address and password, I keep getting a dialogue box that says 'Error 9, no network connection'. This is happening even while I can send and receive emails. I am even getting dial tone on the telephone.

I do not know how to contact a MajicJack after sale support personel by either email or by telephone.

Can anyone please help me.

Thanks.

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Anonymous
#154450

My magic jack works great but for a couple of numbers in Montana.Promised to have it fixed by now.

Now it will not accept my valid email address. I know that area works as I called the police dept to check on it.

Magic jack has terrible service in the Phillipines and else where.Fix this problem.I say.

Anonymous
#93910

your usb ports does not put out enough wattage to keep it on.my old one works fine.my new one same problem you got

Anonymous
#90755

Thanks for all your complaints and comments.I am planning to buy a MJ as a gift to my family abroad so that when they call my parents or me they will not spend much.

However, with all the complaints I read, I realized it's not worth my hard earned $ to buy this piece of junk.

It pays to read Consumer Pissed before buying on anything.Thanks to all the people behind CP.

Anonymous
#90342

I talked to customer care for over three and a half hours to no avail. My jack simply quit working and you can't talk to anyone who is authorized to replace it. Thier customer care sucks.

Anonymous
#88666

I Have Had Newmous problems with the jack i would go to www.magicjack.com and click where it says custumor care and them get help with a LIVE AGENT

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