3 comments

My MagicJack phone is not working properly for the last sixty days and my two year subscription is about up, so I planned to transfer my telephone number to my VOIPO phone setup, then purchase a new magicJack with a new phone number for a fax line.

I have been trying for almost six weeks to get the phone number released to VOIPO but being run around by MJ. Now they want a pin number, so I called the MJ service chat people and after three hours of trying to find such a thing they came back and told me there was no such thing.

Went back to MJ and told them what thier own company said, but the response is "no pin, no number release.

I was all for MJ until this poor, poor service. I am trying to call the FCC about the transfer.

Ben Kirk [281-673-3196]

Review about: Magicjack Phone Service.

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Anonymous
#340561

*** here is what they are doing to me.

Please wait for a site operator to respond.

You are now chatting with 'Parker'

Your Issue ID for this chat is LTK55407430950X

Parker: Hello, how may I help you?

Barry Baker: Hi I need my magicjack account PIN number

Parker: Please wait while I check that for you

Barry Baker: ok

Parker: May I have your magicjack phone number please?

Barry Baker: 708-432-5399

Parker: One moment please...

Barry Baker: ok

Parker: You want your magicjack voicemail PIN i have ,y account number.. I WANT MY ACCOUNT PIN NUMBER

Parker: May I have Account name and complete physical address with zip code you used to register your magicjack for verification ?

Barry Baker: Barry Baker

Barry Baker: 46 Apache Street, Park Forest, IL 60466

Parker: Your magicjack account ID is 3856785

Parker: VM email address: gotpaidstillbroke@comcast.net

Parker: VM Password/PIN: 1234

Barry Baker: i know that... I WANT AND DEMAND MY ACCOUNT PIN NUMBER!!!!!! HOW MUCH *** CLEARER DO I NEED TO MAKE MYSELF!!!

Parker: One moment please...

Barry Baker: I'm waiting.

Parker: You have to use the account id as account pin number

Barry Baker: that does not work.

Parker: Let me know for what purpose you use the account pin number

Barry Baker: that is not important

Parker: I am transferring...

Barry Baker: do not do that

Please wait while I transfer the chat to the best suited site operator.

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Anonymous
#340556

Same problem here too!Magic *** has been giving me the run around for 2 months.

I'm just going to find me a lawyer and i am going to sue their *** off!Their telling me i have to use my account number as pin number.

Anonymous
Abrantes, Santarem, Portugal #260140

I have the exact same problem. MJ was good initially and now it is in a state that I cannot use it as a reliable home phone. I am trying to port my number and they have been asking for a wireless pin number.

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