Reston, Virginia
2.7K views 16 comments
Not resolved

i stopped using my majic jack about 2 weeks ago and i cant find anyone at the company to cancel it.anyone have a main number to call so i can not only cancel but complain about it?

Related: Magicjack - Magic jack customer service

everytime i'm on the phone and get on the web, the other person repeats the same word a lot of times remminds me from the old show max headroom and i'm just getting sick and tire. and few times when in the middle of talking, i keep hearing a beeping sound.

what the *** is that?im really pissed off

Review #162694 is a subjective opinion of a user.

PRODUCT OR SERVICE Magicjack Phone Service
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

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I haven't used my magic jack in months and I've been trying to cancel it. I'm getting extremely annoyed with not being able to cancel it.


Its boaring manic jack.

I did not activated my manic jack due to software problem at there end.

I requested several time to close but invain

Service I believe is very poor. No one should join majick jack.

Khawar ali


:) I don't know why these people are complaining...The MJ works great once you understand what has to be done to have it work correctly (setting your firewall to work with the MJ)

I have two...One for my Fax and one for my home and have no problems. ♥♥♥


Sign in and then go to my account.when you are in there scroll down to Renewal, click on it.

It will then ask you if you want to disable it click it and then there you go it will cancel everything.Good Luck!


Just get a new credit account number, we did that...this will cancel auto pay from happening. :cry


Russell's Dec.22, 2010 post encouraged me to take yet ANOTHER run at de-activating my Auto-Renew of MJ.

It takes effort (think like a ***-artist), was a bit stressful but -appears it was sucessful.THANKS for being `here' -thanks Russell for posting.

Need to cancell asap.... Pleas

where do you find the "magic jack lost or stolen" after you click on "my subscription"

just cancelled

I just did it.Go to your magic jack account and click on my account change your renewal to "not auto renew" so you won't get billed.

Then go to subscriptions and click on my Magic Jack was lost or stolen, then submit then the third screen will allow you to deactivate it.Good luck!

Russell Becker

Phone number917 829 3938

Please cancel my plan!!!!!!!!!!!!!!!!!


I also am trying to cancel magic jack.i thought i wrote an email cancelling it ABOUT A YEAR AGO and come to find out- it is still hooked up.

please let me know if you find a contact number for me to call.

609-617-1787.THANK YOU- IM PISSED TOO :( :( :( :( :( :( :(

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