I have found no way to renew my subcription for the $19.95, offerred on TV. When it became close to renewing, the menu for contacting technical support or making changes to my account was no longer available.
My only choice was to buy a new Magic Jack for $49.95. Renewing subcription for $19.95 yearly is evassive and as far as I know nonexistant.
They only talk about $19.95 a year on TV, When I wanted to extend my subcription I couldn't find a way to pay just the $19.95 a year either on the internet or through the Magic Jack menue. Just except the fact your going to pay $49.95 a year and will probably end up with a new telephone number.
Review about: Magicjack Technical Support.
Monetary Loss: $49.