Brantford, Ontario
1 comment
100% full

Very unhappy about this.I tried to call a US number to a company that I sometimes deal with.

I have called them many times before to order items when I had Vonage with no problem. Magicjack would not make the call and wanted me to PAY for long distance. That's BULLSH** I saw the ads about FREE long distance etc and bought it because of that. It seems to me that when a company uses bright stand out fonts and colours stating " NO LONG DISTANCE CHARGES" or NEVER PAY LONG DISTANCE AGAIN that they should include the little asterisk so a person can know that there is a catch.

Without that little well known warning I'd say it's FALSE ADVERTISING! and might actually be illegal. The say "buried" deep somewhere into the service agreement that "some" special types of calls will be charged.

When I argued that this was just a regular everyday company, Not a conference call or anything special they said they didn't know but I could just buy long distance so I could make the call.I complained that I felt this may be false advertising and was quickly let go of the chat session.

Review about: Long Distance Billing.

Review #468253 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $10
Preferred solution Not specified

Had an Experience with Magicjack?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Simcoe, Ontario, Canada #767464
:( :( :( Wow, I just saw you complaint minutes ago. I just got off the chat with them over the same thing. It's ***. You're right, it has to be false advertising. HUGE letters on signs everywhere say FREE long distance. I can't even call my uncle in the states. he has a freakin normal number. Why do I have to pay to call him. Why the f*** do I have to pay at all :( :( . Really angry. It says FREE

You May Also Like

"No Wonder They Got So Many Bad Reviews! Many Members Are Scared To Come Out And Tell The Truth! I Have Hidden The Truth Long Enough! Now It Is Time To Spill The..." Read more
"I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..." Read more
"They are horrible ...even if you pay them..half the time the phone doesn't work and then they send you threatening..." Read more
"Rise Broadband works hard to be one of the worst internet service providers in the US. They offer third-world quality and speed while grossly overcharging for service that is often..." Read more
"I ordered seat covers, a cargo area cover and Weathertech floor mats. The first problem was that when I placed my order the shipping amount was listed as $19. It..." Read more
"Delivery co cut the love seat an left at my home did not notice until they left.... I am still working on my delivery return fee. Through our local tv..." Read more
"So I received a defective RC vehicle from them a few weeks ago. Sent in a customer service ticket right away. They told me I was missing some info and..." Read more
"So get this. I've been buying from Chiseled Perfections and we got cross over a deal. He totally screws me out of 2k. I start looking into the owner, name..." Read more