Not resolved
3 comments

I have spent 6 hours attempting to get my system to work . It worked well for 6 months. I have paid for 5 years of service. now you can not provide it. I need at least 4 years refunded..

Magic Jack..I understand how frustrating this issue has become. Let me find out what happened and I will check all available resources I have so we can straighten this out.

Magic Jack...Please allow me to inform you that it is not possible for the plan to be refunded. I have reviewed the procedures you have undergone with other agent about not being able to make call. Please allow me to continue assisting you regarding your issue..

me...How do you get to keep payment for 5 years and only provide 6 months of service????

Magic Jack.. I fully understand how you feel but the plan had been applied to your account and part of it was used. Also, please allow us to fix your magicJack so that you can get your service on.

me..Are you going to pay for my TIME?????

magic jack....I am sincere on helping you about this but I will still respect your decision if you do not want to continue

THEY WILL NEVER ANSWER DIRECT QUESTIONS.............

Monetary Loss: $69.

Had an Experience with Magicjack?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#173495

:cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry ...

Show more
Anonymous
#172030

You guys are either stockholders of cellular co's or true to ur account. I have decided no on the JACK. I also don't care to keep my pc going at all times.

Thanks

Anonymous
#171968

Was not surprised to read this.I ordered it when it first came out and could not get it to work.

Sent it back. Took a bunch of certified letters to every MJ entity as well as a letter to the Florida Atty General to get a credit back on my card.

Which, by the way, investigated them and sent me a form to fill out.I still have all of the paperwork.

You May Also Like

Magicjack - Magic Jack PLUS Magicjack "may have posted last BAD review in the wrong place but safe to say, IT SUCKS!1) Quality of voice is choppy AT BEST2) we were told that we would be..." Read more Frontier Communications - Worst customer service, promise and commitments Frontier Communications "One of the worst communication company in terms of their service, promise and commitments. I asked Frontier to changer their service to $84.99 triple play with 75/75 internet, HD preferred..." Read more Data Com - Salesforce Data.com Which Is A Part Of Salesforce... Is A Big Scam, Fraud And ***-Artist! Data Com "No Wonder They Got So Many Bad Reviews! Many Members Are Scared To Come Out And Tell The Truth! I Have Hidden The Truth Long Enough! Now It Is Time To Spill The..." Read more Magicjack - I'VE RENEWED MY DEVICE, MY PHONE NUMBER, AND I STILL CAN'T MAKE A SIMPLE CALL ! Magicjack "I have bought Magik Jack Plus, three years ago + a Canadian phone number. The second year (last year), I have renewed my MJP device, but not my phone number......" Read more Vacation Travel Club - Freedom Getaways Vacation Travel Club "We just went to a 90 minute presentation last evening. It all sounded great, amazing, unbelievable. We did not sign up, although we were very enticed. It is $6895 for..." Read more Southern Motion Furniture - Product RECL296-17/ETCH MOCH Southern Motion Furniture "Just wanted to let you know how disappointed I am in your product. I purchased a recliner from Levin Furniture in Mentor - over paid in my opinion for the..." Read more Olive Garden - I have a complaint Olive Garden "I have been fired from the American Fork Utah Olive Garden. I started almost about a month ago and not to long after I started Tom Campos the General Manager..." Read more GlassesUSA - Sent me broken glasses, with wrong prescription. GlassesUSA "The Progressive Lens sunglasses I ordered from Glasses USA arrived broken. One lens was completely out of the frame, rendering them unwearable. When I called to report this problem, I..." Read more