For the most part I am satisfied. The call quality varies from choppy to crystal clear. Sometimes, we miss several seconds of the conversation.
However, when I experienced a problem, it took several days and numerous attempts fo finally speak to a real person. The problem I am experiencing is that my caller ID isnt working properly. It used to show the call information on my phone. Now it only shows on the computer, which means I have to get up to go to the computer to see if I want to take the call.
A good thing that has changed it that previously I couldn only check my voice messages from the Magic number. Now I can check it from any phone. I hope they will work out the kinks and it will get better.