I bought my Magic Jack from a local retailer. I plugged it in, pulled up the Majic link and spoke with a real human. Now the jack is activated.
I gave the Majic Jack a chance for 30 days, and thought it would work out ok, so I bypassed the opportunity to return the jack and retrieve my money. However, in the next 31 to 90 days, I had one upset after the other.
I spent hours on the Internet with different agents, and made suggested adjustments and the further into my self-imposed trial period, I encountered so many problems which resulted in hours upon hours with the chat-line agents, only to be transferred time and again to "higher" agents. The last time, I "spoke" with the agent, I was on the Internet for forty minutes, and finally was transferred to a "higher" agent, and at that time, I hung up.
I realized that I needed a phone service that I could depend on without using minutes on my cell phone. I felt the necessity to use my cell phone for business calls. A week ago, I unplugged the Majic Jack and had a better system installed to my total satisfaction.
I have tried to find a connection to call and let Majic Jack know I was disconnecting. I have found no place to call and I feel very uncomfortable with going to chat.
I have received two notices in my email from Majic Jack to confirm my email address so as not to interrupt my service. I ignored the notices for obvious reasons.
With the first year free, I shouldn't have to pay for disconnection especially since I have no legitimate connection to which to go to report my decision.
Review about: Magicjack Free Trial.