State: Tennessee Clear all filters (29 of 2559 reviews match)
filters
state:
city:
Show
product:
Show
I purchased a magic Jack Plus a year ago and paid for 5 years of service(big mistake) I also paid to have my number ported over to Magic Jack, I started having problems, calls coming in but could not hear the party on the incoming call. Magic jack blamed it on my...
Read more
Anonymous
rev

Finding a human at MJ to talk to (not chat with) regarding support is like trying to find a pink unicorn that crop dusts rainbows . File a complaint at FCC dot GOV and wat...

Anonymous
FED UP WITH THE MAGIC JOKE

Yes, This Magic JOKE is a SORRY SERVICE! Same problems cannot hear the other party or they cannot hear me. Gotta call them on my cell phone, their service would be worthless i...

#506333
Reply to reviews
I purchased a MJ which worked for 3 months. The only way to contact MJ is thru chat which is extremely time consuming. I spent several hours with several agents being constantly disconnected and having to start over again. They could not get the device to work and...
Read more
#396348
Reply to reviews
MagicJack fails to alert the consumer that in order to port an existing telephone number to MagicJack, the number must be separated from DSL service. AT&T charges a minimum of $57 (and probably a couple of hundred) to rewire a home for a separate DSL number. I...
Read more
Anonymous
cablegal

i work for brighthouse and u can use ur magicjack with dsl in a couple of ways. dsl runs on a pair of wires in ur house thats why at&t has dsl splitters basically all that is ...

Anonymous
Larry

This doesnt sound like a limitation of Magic Jack. It's not their fault if someone else charges you something when you port your number. Wouldn't you have the same problem if ...

#367400
Reply to reviews

MagicJack Plus 2014 Review

Magicjack
#803017
4.7
Details
Great for the price....every once in a while when it's cloudy i may lose a call. But i enjoy having the caller id and long distance calling. I was paying $37 a month to AT&T basic line with no caller id nor long distance calling.
Comment
Show
Customer service
Diversity of Products or Services
Website
Sell it to you then take it away and try to sell it back to you later, I was concerned when seeing the video of the little girl and her dad it was so honest looking. But after the damage is done you have to deal with Mary, they only have one name and that's Mary....
Read more
Anonymous
agreed. cl*** action lawsuit t

anyone know any lawyers looking to make a couple of million dollars? there are many many magic jack customers that bought 5 year plans based on having this feature. classic ba...

#364608
Reply to reviews
We bought it and used it for almost a year ,THEN it started screwing up ( NOT due to Our fault )so my husband called repeatedly over and over and over to figure out why and they shut us off,saying we were a bussiness and voided the magic jack.This is in our home,for...
Read more
Rogersville, Tennessee
#303713
Reply to reviews

The calls are choppy and the service they have is the worst by far I let them take control of my computer and they wipe out several programs I had on my desktop which cause me to have to rerun my windows 7 disc and redo my computer completely. And I think it's...
Read more
Trenton, Tennessee
#289435
Reply to reviews
To make a long story short...CANCEL MY SEVICE WITTH YOUR COMPANY....Magic Jack... My Acct.# is...A9210507002F5 PleaSE SEND ME A CONFIRMATION ...My Email is Lucyann620yahoo.com. This is also ***........why extend this notice to you when I've already told you the...
Read more
Anonymous
Urmom

What do you think this is? The Magic Jack website? We don\'t care about your info or what you want to do. Call Magic Jack and cancel, lol, it really is that easy !

#280757
Reply to reviews

Be careful when purchasing Magic Jack. I've had it for 3 years for some reasons it doesn't work anymore. I spent 3days and 8 hours or more trying to figure it out with their agents . They say it's my speed but I've had the same speed forever, go figure. I will be...
Read more
#273898
Reply to reviews
After repeated on line chat sessions with the techs at Magic Jack, I have given up. I have had the device nearly 2 years and over the past month the service has gotten terrible. Mine simply won't receive calls on a consistent basis. Incoming calls go directly to...
Read more
#271166
Reply to reviews
My Magic jack has quit working and I do not know how to contact the company or send in my old non working jack to get a new one. This one does not work with windows 7. I really liked the equipment but it does not work any more. Please help! Has anyone else had this...
Read more
Anonymous
tap

I have the 5 yr and started having numerous probs. I called live chat customer serv many times and couldn\'t ever get it fixed, was about ready to chuck the whole thing. I tri...

Anonymous
julian

you have to unistall the program from your computer,, then pluged in and it should work,,, you can olso got help online,,,,in magicjack.com,,,

#262487
Reply to reviews