State: Texas City: Dallas Clear all filters (45 of 2548 reviews match)
filters
state:
city:
category:
Show
product:
Show
I "renewed" my MJ subscription on August 7th of this year. I tried to place a call on November 2nd with no results. I talked to the "customer service/tech" support and was told I needed to "renew" for the price of 200.00 plus dollars for a 5 year period. I told them...
Read more
1.3
I didn't like
  • No customer service
  • Technical support
#728112
Reply to reviews
I was already unhappy that I would have to pay $20 to keep my home number, but was even more upset to learn that they were holding my phone number hostage for $30.00. This is after they told my new provider several times that they could not help them even after they...
Read more
2.4
I didn't like
  • False advertising
  • Non disclosed charges
#640024
Reply to reviews
I have been using the basic MJ for 7 years now and just renewed again for 5 more years. I've been more then pleased with the results. Yes, I have had a problem or two with it but if you go to the menu and then advanced users you can fix anything with MJFIX. IF, and...
Read more
Anonymous
Anonymous

I haven't had experience with the M.J. yet... It's new for me. But as for Customer Service! Well that is a poor choice of terms for that department. I too got cut off. I got q...

#509396
Reply to reviews
I try to dial a number and I get this computer voice telling me "If I want to make a conference call I should go to Magic Jack.com and but prepaid minutes." The call is local and I have called it many times and got through before even when I got magic Jack. I can not...
Read more
#422450
Reply to reviews
SO, THIS IS 2ND MJ WE BOUGHT, UPGRADED TO THE PLUS & ORDERED DIRECT FROM COMPANY. WHAT A F-IN JOKE, THE UNIT WAS WORSE THAN FIRST ONE, SO RETURNED IN THE 30-DAY WINDOW. TRACKING # SHOWED IT WAS DELIVERED TO THEM . . . .WAITED 3 MONTHS, JUST CONTACED THEM TODAY...
Read more
#420599
Reply to reviews
Magic Jack plus shipped me defective, bad product, I tried to register it and was not possible. "it says, insert magic jack to call" Went online to chat with them, spend over 40 hours on the online. Every operator was giving me their own opinion. They are confused,...
Read more
#355831
Reply to reviews
I have abMagic Jack ( paid up until 2015) I am using that number forvavnew venture. I wanted to remove their auto answer (advertisement for the) & forward my call to my I-Phone. I searched their FAQ's & downloaded a PDF file ith A Magic Jack heading telling me...
Read more
Anonymous
SooooooHummmmmmmmmmmm

I can agree on so many levels! Why is Majic Jack allowed to keep doing this to people?? Why not take all the complaints here and post them where everyone can see them!!! Start...

Anonymous
Jason

I'm very mad with Magic Jack. If they just deactivate CF to charge for it, they will soon start charging for VoiceMail, ID and what else?And the worst is their behavior, they ...

#347076
Reply to reviews
I had standard majicjack since 2009 and purchased a majicjack plus Dec. 2011. They decided to shut down the standard majicjack 2 days ago and locked my account. It took me two day of live tech chat and today finally phone contact to find out what the problem is. Today...
Read more
I purchased a Magicjack Plus and tried to register the device. After filling in all the details, credit card info, I got the message to say I was registered. As soon as I tried to use it it ask me to registrt again, this I did several times using different Credit...
Read more
#313581
Reply to reviews
Bought a magic jack device after being pressured when I told them I could not use it until April when my Verizon FIOS contract expired. They lied & said the 30-day trial would not start until I installed the device in April. They pressured me into buying a Platinum...
Read more
#313562
Reply to reviews