State: Texas Clear all filters (162 of 2558 reviews match)
filters
state:
city:
Show
product:
Show
MagicjackGo can not be replaced with MagicjackGo
Customer service have no valid explanation of why a MagicjackGo can not be replaced with MagicjackGo, they insist to replace with MagicjackExpress. I asked what if the new device (MJExpress) gets bad that how it should be replaced, and answer was with MJGo. Go figure...
Read more
2.9
I liked
  • Cheap
I didn't like
  • No refund policy
  • Live chat
  • Any dealings with them
#902172
Reply to reviews
I liked my Magic Jack for 4 months. Then it died. I had to spend 3 hours on live chat before I could get them to agree that the fault was with their device, not my computer or router. Magic Jack has FREE one year service but guess what? Your FREE replacement Magic Jack...
Read more
1.7
I didn't like
  • Non working phone
#803011
Reply to reviews
Today Magic Jack called my number trying to sell me on this Magic Jack ***. I am on both the National and Texas Do Not Call Lists. Several calls to Magic Jack to have my number removed (10+ times) only resulted in several excuses and no resolve of the issue. 1. We do...
Read more
#800926
Reply to reviews
I purchased 5 year service with magic Jack and now they cancelled my subscription apparently for violating TOS 6: after less than 2years : Under 6. Proper Use it says "If magicJack sees excessive use, including but not limited to, a customer whose usage is twenty (20)...
Read more
Anonymous
Anonymous

I just read your review because I was thinking of getting the MJ. I have changed my mind. Thank you for posting.

Anonymous
Hugh Jazscheens

Hugh Jazscheens: I think I understand. MagicJack's definition of "unlimited" is a specialized, one-of-a-kind definition of "unlimited" and does not include the dictionary defi...

1.0
I didn't like
  • Hidden charges
#794191
Reply to reviews
i been with magic for 20 year they are great, great i been with magic for 20 year they are great i been with magic for 20 year they are great i been with magic for 20 year they are great i been with magic for 20 year they are greati been with magic for 20 year they are...
Read more
5.0
#747708
Reply to reviews
I "renewed" my MJ subscription on August 7th of this year. I tried to place a call on November 2nd with no results. I talked to the "customer service/tech" support and was told I needed to "renew" for the price of 200.00 plus dollars for a 5 year period. I told them...
Read more
1.3
I didn't like
  • No customer service
  • Technical support
#728112
Reply to reviews
MagicJack has the worst technical support I've ever seen, nothing gets fixed, even the simplest things ... it's a joke, I'm wondering how they stayed in business. even though they offer cheap product, but after you count the tens of hours you need to spend on fixing...
Read more
Anonymous
Anonymous

I can't even get the *** thing activated! I've been on customer support (chat-- don't know what they're doing; disconnected me) for about 8 hrs. and have got nowhere. Will hav...

1.5
I didn't like
  • Technical support
#682333
Reply to reviews
had trouble with the phone called them they told me i had a virus in my computer sent me over to Ambeience tecnology which is their company scared the wits out of me I am an older senoir citizen told me my bank account was going to be hacked well 149.00 dollars...
Read more
I didn't like
  • Ripped off
#656022
Reply to reviews
I was already unhappy that I would have to pay $20 to keep my home number, but was even more upset to learn that they were holding my phone number hostage for $30.00. This is after they told my new provider several times that they could not help them even after they...
Read more
2.4
I didn't like
  • False advertising
  • Non disclosed charges
#640024
Reply to reviews
I recently tried to renew my two magic jack devices for five years. One device renewed fine but the other one would not work. When I spoke with tech support on their "live chat" feature, It was apparent that the support person was getting confused about my problem. ...
Read more
#614056
Reply to reviews