State: Rhode Island Clear all filters (7 of 2555 reviews match)
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I purchased 2. One in store and one online when I got home for my daughter. The one from the store was horrible and the one online that I had 100 invested it never came. They swore I'd used the one that came in the mail. I swore I didn't. This went on for months. They...
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1.0
I didn't like
  • Chat conversations and unresolved issues
  • No customer service
  • Customer service
#791105
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https://sales.liveperson.net/hc/61732089/?cmd=file&file=chatStart&site=61732089&sessionkey=H4998796662403386805-e778ede7c8e14732b2e005dd7ab7e4f5K11716896&postChatURL= Please wait for a site operator to respond. You are now chatting with 'Shauna' Your...
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2.3
I didn't like
  • Technical support
#560154
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Seriously Some of the worst customer service, if you can even call it that at this point. Called numerous times with all calls ending with being hung up, and leaving the customer with assault on their phone or the closest blunt object. The actual product is mediocre. I...
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Anonymous
ANGRY CUSTOMER

CUSTOMER SERVICE, CAN YOU CALL THAT CUSTOMER SERVICE. SOMEONE WHO KNOWS WHERE ANSWER THE PHONE THEY DONT KNOW NOTHING, THEY CAN`T HELP YOU, THEY JUST TELL NYOU HAVE TO WAIT, I...

#403386
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A few years ago I purchased a magic jack for My pc > used it even though it worked really bad. When it expired I tried to renew however it would not take My login info, kept saying wrong this and wrong that even though I knew it was the correct info. So I ended up...
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Anonymous
Rebeka

I canceled half way threw siingng up I noticed its not what the guy told me on the phone an they STILL CHARGED ME!!! I did not comfirm the order so I called to get charged rem...

#329121
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I bought their gadget installed and at the registration I was given the choice of the five yrs for only $ 65 dls deal so I took it. Now I think not even one year have passed and I was just told the deal has expired. Great! just when I was ready to make a very important...
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Anonymous
Magic Jack scam

Scam, defected device, not working, no replacement, SCAM !!! SCAM !! SCAM, SCAM,

#312481
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I ordered a Magic Jack Plus. I never received it. I've made repeated contacts in chat and they all keep telling me they will give me a refund ... and it never happens. If that's not bad enough, now the current older magic jack I have simply quits working and...
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#296717
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My majicJack would not work on my new computer. The so called costumer service at different times tried to guide me to fix problem to no avail. I was paid up for 3.5 more years, so I upgraded to the majicJack plus, because you don't need to use a computer. They...
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#279204
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