Magicjack Columbus, OhioComplaints and Reviews

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1.8 Based on 110 reviews
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IP phones are different from old POTS phones, something that many don't realize. I use IP phones for work (expensive per month) and Magic Jack for home (inexpensive). BOTH require some extra care and feeding compared to regular POTS phones. I have now had Magic Jack for several years, and have had a great experience. REQUIRED: GREAT internet connection that is STABLE. GREAT router (I connect direct to my router). If you don't have BOTH of... Read more

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Yes, i have a magic jack and i want to pay it from the USA and the magic jack is from Ethiopia will it still work and im i aloud to do that and i am really trying to get it to work so can yall help me soon or later and please contact me from this email naderosman97@gmail.com and gave me a contact sooner thanks you for your time for reading this Yes, i have a magic jack and i want to pay it from the USA and the magic jack is from Ethiopia will it... Read more

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Called customer service they had me do the same things over and over 5 times settings were ok tried different phones, cords, computers, uninstall, reinstall over 2 hours on line. They asked if I wanted a replacement, I said Yes and they wanted Me to pay for it horrible incompotent customer service I threw the Majickjack away. will never use one again the money is not much it is just the idea of them making You jump through hoops over and over... Read more

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I bought magic jack on 10-19-2009 and bought the 5 year plan. I have not used it for some time several months however now it says I am expired. I never made more that a couple calls from it in a week when I did use it. I even paid the extra for international calls. Yes, I was happy with it when I used it even overseas. Now I think I have been ripped off. I either expect to have it turned back on or a complete refund. I have addressed this with... Read more

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call the federal trade commision ,and attorny general office, an bbb its time to put the crooks in jail.too many bernie madoffs in the world and in political offices.put the trash in jail and the idiots working thier too.what happen to the consumers rights,big brother makes committies to over see commities and jackcrap gets richer,call all three and complain .call some lawyers too ,one might start legal suit.so sick of these ripoff schemes ,take... Read more

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I love my magic jack. I renewed on line but I can't get in touch with the company to find out when it will be turned on. I am not able to get any calls and I use my phone for work. Also the renewal was not as it was shown on the internet. It said 19.95 but when I went to renew I only saw 39.95. Which is it? Would it have been easier to go out and buy a new one? Is anyone able to get in touch with the company? HELP ME SOMEBODY PLEASE Read more

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Installed it and would not go to telephone. Stayed on headphone. I took it back to the store. Could not get a hold of anyone or any help. Do not Charge my acct. I want this matter taken care of as soon as possible. contact me by e-mail. mamarocker60@yahoo.com So many words to type. I hope who ever gets this takes me off completely. not happy. do not charge me. Do not charge me. Do not charge me. BBB BBB BBB BBB BBB BBB BBB BBB BBB BBB BBB BBB... Read more

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Chat InformationImportant. Important. If you are not able to make calls or having trouble with your contact list, please Click Here for fix. This will be your best solution. You should not click here if you do not have this problem. Chat InformationYou are now chatting with 'Carmen' Chat InformationYour Issue ID for this chat is LTK4190101346820X Carmen: Hello, how may I help you? New MJ User: yes i just registered a new mj device...i... Read more

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magic jack is a *** scam my account was overdrawn for 200 and sumthin dollars. they have problams. 1:computers run slow 2:people do not speak perfect english 3:they are very slow 4:if you delete it from your computer or laptop the number still works 5:the customer service people act very slow and pretend like they do not know anything. 6: you cant do long distance calls I AM PISSED THE *** OFF MAGIC JACK NEEDS TO BE DEALT WITH BY THE LAW... Read more

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MagicJack has very poor reliablity. I am very very disapointed with their service. Never use this phone as your primary phone. Second, don't buy 5 year plan upfront before trying for atlest for a year. Alot of drop calls and frustration. I askd for refund for my remaing 4 years of service and they said I can't get the refund. My advice, stay away from this phone service. I spent hours and hours with thier online customer service about my phone... Read more

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