State: North Carolina Clear all filters (74 of 2558 reviews match)
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I have been a MJ customer for about 4-5 years now. At first I purchased it to try it out and see if it was worth dropping Bell South. Well, I now have 3 Majicjacks I have ported my home phone number to one and wired it so that I use my existing phone jacks in my...
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4.0
I liked
  • No major problems
  • Quality of product
  • Service
#756647
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I have called and called so many time over the pass year and they keep telling me that everything on their end is right it must be something on my end. I then had time warner to come out and he said the magic jack box is bad. So I called them back again and the guy...
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1.0
I didn't like
  • No customer service
  • Technical support
  • No refund policy
#605940
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Had two people call posing as IRS agents saying I had dicrepinsies on my taxes and wonted me to pay them 5.490 dollars in 55 min or be arrested by the federal gov
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Anonymous
gatcha

"dicrepinsies", yea I get that the govt is out to get you too I think they know how *** you are since you can't spell so try to trick you into paying money fro some supposed g...

Yadkinville, North Carolina
#597367
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Magicjack Phone Service Review

Magicjack
#891999
1.4
Details
Magic Jack. Should be called magic junk. Please who ever this may concern Don't buy this junk. It was more trouble than what it was worth. Calls wouldn't go through, bad reception and I had high speed internet. The list goes on. Asked for help several times couldn't get anything resolved. Bad cheap technology. Please don't purchase !!!!!!!!
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Diversity of Products or Services
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Other Product Review

Magicjack
#655524
Can u please block this number from calling my phone on your magic jack service 2392344387
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Power plug burns out and they want to charge for new one. They say the product is free but it costs $5.39 for shipping and handling. Its the principal not the price. Then when asked to speak to someone else was told no because I would get the same answer. Then asked or...
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2.2
I liked
  • Concept
I didn't like
  • Technical support
  • No customer service
#582734
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I've had Magic Jack and Magic Jack Plus since it first came out and have no complaints about the Magic Jack Plus. I use it for long distance and faxing. I didn't like Magic Jack because I couldn't fax and got dropped calls. Magic Jack plus works as well as my brother's...
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Bailey, North Carolina
#575198
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I have been a customer of magic jack for over 6 years and wanted to get international calling added to my account. I needed to pay a total of $298 but this could only be paid on a Green.dot card which costs $4.95 each. I paid it and I was told everything will be up...
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Anonymous
Wise old ***

We never were asked to use greendot for magic jack.Maybe you were just scammed.

1.9
I didn't like
  • No customer service
  • Unreliable
  • Unaccessible
#556047
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YOU WILL BE EXCLUDED FROM EXCHANGES THAT YOU CALL FREQUENTLY WITH A FAST BUSY SIGNAL. MY GUESS IS THEY TRAP YOUR MJ ID AND EXCLUDE EXCHANGES THAT COST THEM TOO MUCH! BE AWARE!!!! WHEN YOU CALL CUSTOMER SERVICE, THEY *** YOU AROUND AND TELL YOU THEY WILL SUBMIT IT AS...
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1.0
#527752
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We bought Magic Jack last year and pre-paid for three years. It took us HOURS to get it up and working. The quality is just terrible; it's like being on the worst cell phone network ever. When dialing a number, you have to put the number in repeatedly, because it...
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Highlands, North Carolina
#497370
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I can not remember the last time I regretted a decision this much. From added charges to porting issues, this was a total disaster. I do not believe that the advertizing is even legal. Why on earth would you have to pay extra to listen to a conference call? ...
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#423911
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Im in charlotte nc, I desired to change phone providers, I was looking to save some money. then I made a big mistake when I choose Magic Jack, well...the only magic that I found is the they have no tech support number and chat room to talk to them is horrible, please...
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#413533
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