State: New Mexico Clear all filters (14 of 2555 reviews match)
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When using Magic jack mobile: You will constantly get error messages when using on mobile. You will have calls dropped 50% of the time, if not more. DO NOT BE FOOLED!!!! The coverage sucks--it is a waste of money and a source of frustraction!!!!!!!! magic jack...
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Anonymous
Anonymous

We bought an LG34 smartphone with IP-capabilities for the purpose of working with the MagicApp when we travel. After downloading the android app on both the MagicJack and Goo...

#540507
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I used this service for year and it was OK. When I wanted to renew after 12 months, got the run-around from their 'customer service'. You are asked to go to the website. log into your account and enter a cc number. After getting a confirmation number, the...
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#389714
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I purchased magic jack 4 years ago.Paid for 5 years. Have had no problems until today. Today my service is cut off with no explanation. The company has no phone (ironically since it is a company that provides phone service....) and their video chat is spotty at...
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Anonymous
Donna M.

@Hortlady in the User\'s Agreement it states you can make no more than 50 calls a day. Are you using this for a business? Also in the fine print of the User\'s Agreement it st...

Hortlady
Hortlady

They just did the same thing to me. When I pressed them I was told I violated the terms of agreement by high usage. I was also told it was irreversible.

#342692
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Problems since 2010 when I made the mistake of buying this ***. The cheap price, dont let it suck you in. If they cant fix your problem, they disconnect you. Their remote control, dont do it, MJ remote assistance is Trojan infested. The customer service is nasty to...
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Magiccrap12
Magic***12

:cry

#342465
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Been trying to find answers for over a year; finally found chat contact and still no answers. Where is the government stepping in and stopping all of this wrong doing, abuse and theft; seems they are guilty of more violations than can be counted. Here is a copy of my...
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Anonymous
papaouiee

Stu, you must be an employee of magic jack or maybe their customer service trying to make themselves look good. Bottom line, a company should make itself available for answer...

Anonymous
stu

you pretty much looked like an *** to me on your posting

#310362
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I was mid-process ordering a MagicJack Plus then I opened a new window to research some of the "upgrades" they kept trying to tack on. That's when I found this site and decided not to order on-line and instead buy one at Radio Shack. I went back to the order...
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Anonymous
Rich

Unfortunately, that number no longer works (06/14/12). So, I\'m still searching for their number.

#307386
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It seems that they do not care about smaller states and hence smaller markets. Adding, or updating area codes for a state is a 20 minute update. I have complained for 2 years now about the area codes in New Mexico, which used to only have an area code of 505. 8...
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lasarian
lasarian

Another month and 4 calls to complain and still no action on this. Going on 4 years now!!! Only way to get them off their *** is for other consumers of magicjack to call them...

#303977
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i have has a magic jack for 2 years There are constant constant constant problems and sound problems -- do not purchase it! NO matter what - there are problems. it is cheap for a reason. also there are always constantly pop up and I have to x them out...
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bentelise
bentelise

I had magic jack also. Constant problems. Almost impossible to find any help with it. I renewed my yearly contract and baught minutes. And then it quit working. I did not find...

Anonymous
Jason

I\'ve had mine for over 2yrs & rarely ever have an issue. Sometimes I may have to reboot the host PC, but other then that its been fine

#263090
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I bought the jack a couple of years back. It worked great and I sent one to my lady in Mexico and wow, we could talk all the time. For a while at least. I even talked with my brother in Alaska all the time. All of a sudden, I could not dial my brother in Alaska,...
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Anonymous
Travis

You sure learned all right! When I was using Majic Jack (3 months) I noticed some strange computer issues. I have no conclusive proof that it was Magic Jack...but I got a doze...

#227767
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When I purchased MagicJack, I went ahead and paid for the golden plan, the five year subscription which allowed me to pick my phone number. That was a year ago. NOW, today when I attempted to use it, I was slammed into an order screen demanding I renew. Also, my...
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#200315
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