State: Mississippi Clear all filters (16 of 2555 reviews match)
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I received a "bill" in my e-mail stating the government was charging me for the "ability" to dial emergency services ie 991. I didnt pay and tossed the email, then called MJ to ask ,basically, what the..? The email said the "government" will come after me if I dont...
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2.0
Newton, Mississippi
I liked
  • Cheap
I didn't like
  • Hidden charges
#730195
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a while back I received an email saying my contract has run out I called the number and told them I had at least 2 1/2 years left they said that it was up so I paid then I later called the corporate office and they checked my acct. told me I was paid up until Dec.2017...
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2.0
Perkinston, Mississippi
#721097
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As I look at your magic jack page you advertise 29.9? for one year, when I go to renew they tell me there is no one year and it is on your page clearly. This is false advertisement. I talked to support and they charge me 30.00 and then 5.00 and I wasn't even asked...
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Byhalia, Mississippi
I didn't like
  • No customer service
  • Hiden customer pnone service
#710894
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I bought the deluxe over a year ago. i was assured it would work with my internet provider. It would not, so i brought it to my business. Tried to port my old number, it had been disconnected for a couple of months, but i was assured that they could still port my...
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Mike_mn
Mike_mn

Back in 2010 I had a horrible experience with MJ - setup, customer support, credit card... You can find my original 2010 post by typing into the search box 'MagicJack via Rou...

Liberty, Mississippi
#358295
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Just retired , trying cut back on expense, saw on tv, magicjetplus could save us money on our phone bill. So we purchase , poor quality, static, could'nt hear the person call in, they could her us, we were fooled ,that it needed to be hooked to computer , wrong ,...
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Anonymous
Cindy

Thank you for posting this, I am sorry that you have encountered problems, my favorite phone service is Vonage. 12.95 a month for unlimited phone calls but you will need a bro...

Anonymous
Anonymous

So glad you said that, I started to buy the magic jack plus, but I will not, because of what I have gone through with the service that I have now with them,. It is nerve racki...

#349918
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The magic jack cut off my internet. Now I can't get my internet back because I live in a rural area. The magic jack therefore can't be used and I have wasted 100 dollars. They won't take it back so now I have no phone or internet service at all. I am...
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Anonymous
Anonymous

so sorry what you have gone through with magic jack. Somethings should be done about this. You have 30 days to return this item. Plus whoever you have with internet should be ...

wnight1
wnight1

If you buy Magic jack .Only get it by the year .I bought the 5 year plan and I wanted to cancel it .Guess what you can not get your money back after 30 days

#348684
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I purchase the Magic Jack Plus about 4 months ago. Received an MJ phone number, then had my current number ported in for business purposes. Service and communication was so poor that everybody was complaining about choppy speech, ongoing dropped calls, and phone not...
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#341488
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I am into using Magic Jack for the second year and I have never had any trouble, I am a very happy customer! I have used other VOIP phones in the past, when it comes to digital or the computer nothing is perfect not even cell phone service! I have gotten my sister and...
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#289274
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The MagicJack website is rediculous. There is NO CONTACT information what so ever. The site contiulally redirects you to a sales page. I have just spent at least an hour to find out why my phone did not ring. Every time I click on a topic heading I am redirected to...
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Anonymous
Michael Wilder

You state in your advertisement that I can bring my current phone number to MagicJack. I tried to enter the number and a message appeared that my number is not available. I wo...

Anonymous
Another unhappy customer

Here is there billing phone number I got from the BBB: 561-594-9925. Don\'t expect too much from them. I was charged for a second year of service without authorizing them. ...

Vancleave, Mississippi
#285871
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This complaint is about all the people who complain about magicjack. I have to admit the chat service is lousy. I am having trouble dialing certain phone numbers also. I have had my magicjack since 2008 and this is my first time having to chat or having a problem...
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Anonymous
Johnny

Tried to buy International Minutes for over 6 months. Account blocked. Always on chat - have been promised to have my account given top priority for attention - no resolution ...

Anonymous
Gernew

My problem is not with the usage, but with the service. Get friendly service and only empty chitchat with promises and nothing gets resolved. Working on it for 7 weeks!!!

Ellisville, Mississippi
#266120
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