Magicjack Chicago, IllinoisComplaints and Reviews

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1.8 Based on 110 reviews
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    • Cheap 14
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    • Service 3
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    • No customer service 28
    • Technical support 22
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I downloaded their "free" magicApp a little over year ago and paid the extra $9.99 for sms service. At the expiration of the sms service, I couldn't text anymore, but the line was still working. I decided to sign up with a traditional mobile phone service provider and tried to port the phone number I'd been using for over a year to the new provider. At which time, without any warning, MagicJack disables my service, all my text messages, along... Read more

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Oliver watts oliverwatts17@gmail.com 901 w. 63rd street apt. 415 chicago, il. 60621 my magicjack stopped working about two months ago, since then i've gone on your chat line to no avail but your chat people suggestedthat my magicjack was too old and he suggested i upgrade too a new mj so i brought the new mj it only cost $26.00 so i bought the new mj . but to my surprise it didn't work either so i went through two weeks of getting on the chat... Read more

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Magicjack is Scam The actual cost can run you $54.00 for unit +$20.00 to keep your phone number and $10.00 every year, $150.00 for security software say Magicjack will not work without it your total comes to $224.00 for 6 Month. I got angry and I return back to Radio Shack. In addition after refusing to buy $150.00 security Tech support mess up my desktop, and I had to do complete system recovery and I lost all software installed on my... Read more

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They told me they would run a $1.00 on my cc and then send me out the MJ+. If on the 31st day if i did not return it I would then be charged. Guess what. I woke up on Tues and they charged me $81.65. I called my bank right away and the bank rep was kind enough to call MJ #. She was told by Melody that it was an error and would fall off my acct any day. Yesterday they actually charged me! My bank now says I need to fill out an affidavit and they... Read more

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one of your customer phone number 512-800-8779 calling from india and speaking in hindi and different peoples calls from this number and is threatening also used the filth languange. i want to stop and issue them warning. they are caling at my home phone number 7735099103. the company name they said is medical services. they call too many times and looking for one person i told them no bady live by the name they stated. but yelling on me. i... Read more

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Early adopters of the MagicJack Plus were told they could not transfer their remaining original MagicJack time to their Plus accounts. Today, June 1. 2012, people that I actually talked into getting the original MagicJack a year ago (but they didn't upgrade to Plus yet) are getting emails telling them that if they upgrade to Plus in the next 48 hours, they WILL be able to transfer their original MagicJack time to their new MagicJack Plus... Read more

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magic jack worked fair for a month, then you couldn"t hear on it. it"s a rip off. didn"t want 5 yrs. service , but they charged me. i will talk to better business bureau. if it"s too good to be true , it is. bought m. j. in nov. 2011, calls started falling in dec.,2011. couldn"t contact anyone.magic jack will not give a refund if your magic jack fails. magic jack gave me a run around. i sent e mails to cancel my 5 yrs service that i didn"t... Read more

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I PURCHASED A MAGICJACK IN AUG OF 2011. YESTERDAY 2/8/12 I NEEDED TO CHANGE MY NUMBER, A $10.00 CHG. I ATTEMPTED TO PURCHASE THE NUMBER, HOWEVER, THE NAME ON MY CREDIT CARD HAS MY MARRIED NAME AND THE ACCT HAS MY MAIDEN NAME. I SPOKE WITH A REP ONLINE, THEY TOLD ME HOW TO UPDATE MY INFO, SO I CAN USE MY CARD. I THEN ATTEMPTED TWO MORE TIMES TO NO AVAIL, NOW SOMEONE ELSE HAS MY OLD PHONE NUMBER. THEY CONSTANLY KEEP TELLING ME, MY ACCT IS UNDER... Read more

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I ordered MagicJack for a "FREE TRIAL" which is absolute ***. They took my home phone number of 5 years away from AT&T and had my home phone and internet shut down for over 2 weeks now! There was NO notice from EITHER company that the land line was going to be disconnected. I tried to contact MJ to return the item and they will NOT let you talk to a live person under any circumstances! It's all typing back and forth. After dealing with AT&T... Read more

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I have ben a customer of magic jack 3 yrs. their chat person wanted over a $100. to up grade to mj plus and the money I already paid for 5 years could not be transfered forward. why not? same number-same company. I don't know any sane working person that gives any company their hard earned money. This is one of the most dumb *** things I've heard of to date. needless to say when I use up my remaining paid for time:bye-bye majic jack. I... Read more

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