Ordered magic jack go.on a 30 day risk free trial. By the time I Actually received it I no longer needed the device or service. Never opened package or set up service. Shipped item back as refused on the 29th day after I ordered it. Magic Jack charged my credit card...Read more
I worked with 2 magic jack tects on the phone for hours on the phone. They could not get the replacement jack working. Then a supervisor nick Wilson came on phone to help. He was very disrespectful and called me ***. He sent me a code that took over my computer. He...Read more
I ordered MagicJack a few weeks ago, the customer rep asked me twice for my credit card number, and when i checked my credit account the next day, of course they charged me twice, i called and was on hold about 40 minutes before the call was answered, she said they...Read more
Magicjack Phone Service Review
Purchased a magicjack a month ago paid to have my homephone number ported over found out they couldn't do still waiting for them to refund my money until my money is refunded i can't get a phone number evertime i call them the same asia woman answer the phone telling me she have to fill out another report i think it's a scam ,what's the point of having a phone when no one can call you.
Tried to transfer my number from magicjack keep getting the run around. tried last year and gave up and dealt with lousy service. While talking there is a constant break in every other word so neither me or the people I have on line can really understand what the other...Read more
I called magic jack to add more time and person could not help me. He said I had errors on my computer and for $99.00 he would fix it for me.I told him I did not want him and I had someone I my house who could do it but he insisted that he had to do it. I said no and...Read more
just bought my magic jack, had a simple question, I think was talking to someone in India who might have laying under a elephant , while it was using the bathroom, so noisy I could not hear him, now keep in mind I have not hooked it up yet, he kept telling me its my...Read more
I was suppose to get 3-4 months free when I got magic jack plus in Jan. But now they said I have to pay for a phone number which is a 1 time fee. I told them I already paid for that last year. They said I have to pay for it again and pay another MJ phone bill which...Read more
They don't tell you that if you chat for more than a few minutes, you are subject to being dropped - eg cut off without notice. I call it my "sometimes phone". Sometimes I stay connected 5 - 6 minutes, other times only a couple of minutes. Obviously, this is not...Read more
I renewed my service they charged me 43.01 plus 32.29 the 43.01 I had removed from my credit card. The 32.29 was to renew the service for one year. So that was left on the account. Now I can get calls but can not call out. Have tried for over a month now to get this...Read more
We attempted to renew our annual subscription. Payment was rejected by the magic jack computer. Our credit card is good, the computer had a hiccup. We contacted chat - the only way to communicate with them. Chat said try again. We did. Same result. Service has...Read more
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