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Ordered magic jack go.on a 30 day risk free trial. By the time I Actually received it I no longer needed the device or service. Never opened package or set up service. Shipped item back as refused on the 29th day after I ordered it. Magic Jack charged my credit card...
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1.0
#918607
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I worked with 2 magic jack tects on the phone for hours on the phone. They could not get the replacement jack working. Then a supervisor nick Wilson came on phone to help. He was very disrespectful and called me ***. He sent me a code that took over my computer. He...
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#900962
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I ordered MagicJack a few weeks ago, the customer rep asked me twice for my credit card number, and when i checked my credit account the next day, of course they charged me twice, i called and was on hold about 40 minutes before the call was answered, she said they...
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#662659
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Magicjack Phone Service Review

Magicjack
#747225
1.0
Details
Purchased a magicjack a month ago paid to have my homephone number ported over found out they couldn't do still waiting for them to refund my money until my money is refunded i can't get a phone number evertime i call them the same asia woman answer the phone telling me she have to fill out another report i think it's a scam ,what's the point of having a phone when no one can call you.
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Customer service
Tried to transfer my number from magicjack keep getting the run around. tried last year and gave up and dealt with lousy service. While talking there is a constant break in every other word so neither me or the people I have on line can really understand what the other...
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#618144
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I called magic jack to add more time and person could not help me. He said I had errors on my computer and for $99.00 he would fix it for me.I told him I did not want him and I had someone I my house who could do it but he insisted that he had to do it. I said no and...
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#560919
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just bought my magic jack, had a simple question, I think was talking to someone in India who might have laying under a elephant , while it was using the bathroom, so noisy I could not hear him, now keep in mind I have not hooked it up yet, he kept telling me its my...
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Anonymous
BADDD

Magic quit working from the wall jack..all customer service would do was try to sell a 250.00 computer clean up kit because they claim it's the " network" not the phone.....h...

#522813
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I was suppose to get 3-4 months free when I got magic jack plus in Jan. But now they said I have to pay for a phone number which is a 1 time fee. I told them I already paid for that last year. They said I have to pay for it again and pay another MJ phone bill which...
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#498322
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They don't tell you that if you chat for more than a few minutes, you are subject to being dropped - eg cut off without notice. I call it my "sometimes phone". Sometimes I stay connected 5 - 6 minutes, other times only a couple of minutes. Obviously, this is not...
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Anonymous
Bengalmama

You didn't mention your internet speed. It *matters.* I keep the highest speed available on fiber-optic cable, because it covers so many things for me - internet, phone, and...

#468298
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I renewed my service they charged me 43.01 plus 32.29 the 43.01 I had removed from my credit card. The 32.29 was to renew the service for one year. So that was left on the account. Now I can get calls but can not call out. Have tried for over a month now to get this...
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#414100
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We attempted to renew our annual subscription. Payment was rejected by the magic jack computer. Our credit card is good, the computer had a hiccup. We contacted chat - the only way to communicate with them. Chat said try again. We did. Same result. Service has...
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Anonymous
tired of trying to work with m

have tried numberous times to accomplish the same thing. All I want to do is renew my plan but keep getting avs failure. tried diff banks, diff cards, diff address. Magic...

#403199
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