State: Connecticut Clear all filters (21 of 2555 reviews match)
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I have been dealing quite unsuccessfully with MagicJack customer service for 3 days now. I lost service when I installed a new modem/router and used the online help chat. "Margaux" was some what successful in getting the internet connection established but the system...
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Anonymous
Anonymous

I too an experiencing customer support disconnecting me. For thee days I have been unable to make out going calls or to receive incoming. Magic jack customer support hasn't be...

#674553
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I'm very disappointed with magicJack?. I purchased a brand new 2014 MagicJack plus? upgrade (even though my previous unit was still working). The new unit worked for about 4 weeks and then stopped. I spent 5 days with their tech support doing the same steps over and...
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Anonymous
Wayno

I have worked in call centers and had customers call using a Magic Jack. One caller could not be understood when he called. He called several times and no one could understa...

Anonymous
Anonymous

I had the same thing happen last year with the unit dying more than 30 days after I received it, and had forgotten that I was a bit aggravated at having to pay $12 shipping fo...

#447315
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Lousy company!!! Too good to be true, it is!!! I have had it for yrs, all of a sudden, doesn't work, can't even call a neighbor 100 ft away without it cutting in & out, moth later, repl. MJ+ same thing, and try to get remote.. I've spent 40 hrs + and...
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#407417
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MagicJack Go Review

Magicjack
#690579
1.0
Details
Wont allow transfer from plus to go. Won't let you register go. Phone number comes through on caller id as Naples Fl. instead of correct number. On the phone with "tech" support completely useless most can't be understood with foreign dialects. A total waste of $60.00!
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MagicJack Go Review

Magicjack
#583744
I Just got magic jack go do it work with window XP
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I ordered a Magic Jack for my fax machine which the MJ company said it could be done. After porting my existing number to MJ the system did not work. After numerous chat messages with MJ and three weeks later, nothing was resolved to restore my phone number back to...
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Anonymous
***edasever

DO NOT PURCHASE!!! First of all there is no phone number to call, only to place your order, when it comes to billings or refunds they are M.I.A. I started to purchase ...

#331270
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i need a live person i get noise in my line people cannot hear me mAGIC JACK PLUS how do you get a live person ==i need a live person i get noise in my line people cannot hear me mAGIC JACK PLUS how do you get a live person i need a live person i get...
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Anonymous
Clint

I'm having the same problem! Since converting over to mj as my home number using a mjplus unit two months ago, everyone I call is complaining about noise on the line. They s...

#299912
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great never had a better phone system i bought 4 system for here nj for panama and for puerto rico and florida i enjoy it so much i might buy my mom and sister one i pay 20.00 ayear for each unit free for 1yrs at start have not had any problem yet great never had a...
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#256214
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DO NOT PURCHASE THE 5YEAR SERVICE!!! WITH MAGICJACK the service is bad, and they wont give you a refund of years not used so I am stuck with losing my money. Magicjack has refused to refund me from the 5year service even though they aren't providing the...
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#225823
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I had the magicjack for about 1 year never had a problem but after I signed up for five years,I've had nothing but problems. At first I couldn't hear incoming calls now I can hear incoming calls but the person I call can't hear me. I've spent hours...
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Anonymous
jrdenham@yahoo.com

This is hard to believe that such a great idea is going down the tubes whether for greed or stupidity. But this could have been possible maybe like microsoft or something like...

#202850
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I ordered Magic Jack through a 30 day free trial offer and they immediately charged my credit card for more than was advertised. When I tried to contact the company , the phone number is disconnected. There is no way to speak with anyone there. Do Not take this offer !...
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sampras66
sampras66

YEAH HE IS THE SERVICE SUCKS AS I WROTE LMAO I\'M GONNA CALL AND ASK FOR MY MONEY BACK AND SEE WHAT THEY DO LOL

sampras66
sampras66

Just went threw there ***.read my post! if you pay with check card they charge for gadget and full year of service.thats what they told me? you have to click chat 3 times and ...

#193748
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after spending one hour and fourty minutes with magic jack's tec support (Sydny and Harold) and typing in the same info about 10 times nothing was resolved. very bad support.... make that no support just a run around. and what about a phone number? All I wanted to...
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Anonymous
Andrew

Many thanks to Pissed. I was about to do the magicjack thing and decided against it. From 2009 to 2011, the complaints are pretty much the same and I must agree with many of ...

Anonymous
***nie

Finally figured out how to renew.I\"m in canada it wouldn\'t work in the site.kept saying enter correct zip code even after i had country/city highlighted.in the grey area whe...

#175894
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