State: California City: San Francisco Clear all filters (10 of 2543 reviews match)
filters
state:
city:
I'm a bit perplexed by all the negative reviews of Magic Jack. I purchased and installed my MJ about 8 months ago and haven't had a problem yet. I was able to install in less than 15minutes by following the directions. I'm not a computer geek but not ignorant either. The call quality is generally as good as a land line and usually better than cellular. Occasionally I will get slight reverb and had a dropped call a few times, but not sure if...
Read more
I have one month with my MJ and Works close to perfect, I live in Mexico. At the beginning my lap top Sony Vaio couldn't start or install MJ.I called them 3 times and spend a lot of time with service customer, and nothing, Finally they connect me with some one they call upper level. She ask me permission to take over my lap top on control remote. And she did a wonderful jobe¡¡¡ in less than 5 minutes fix the problem. So far Im very happy with...
Read more
BEWARE of Magic Jack PLUS! Recently I started getting "error 23" when I'm plugged directly into the Modem (no computer involved). The error message (voice) says it's a problem with my Internet connection: PROBLEM, I'm receiving the same error message with two separate MJ Plus devices located in TWO different states ! Both of those Internet connections are having a problem ?? :( Also, if you Google the error, you can see this error...
Read more
Anonymous

Anonymous I'm not completely tech illiterate so I tried this but I couldn't figure it out on my ATT U-verse Motorola NVG510 router. In desperation I chatted with Vera on Magic Jack's te...

Anonymous

CommonSense dumb people should not play with high tech toys.

BOUGHT INTO ALL THE HYPE! ORDERED ONLINE, DEVICE, 5YR PLAN ETC..... GOT IT QWIK! THOUGHT I WAS GETTING THE 30-DAY, NO-RISKS "TRIAL PERIOD"! WHAT I GOT WAS THE SHAFT!!! INSTALLATION WENT FINE, REGISTERED (BIIIG MISTAKE!), IN ORDER TO KEEP MY ORIGINAL PHONE NUMBER, INSTALLED (FOLLOWED THEIR VERY SPECIFIC INSTALL INSTRUCTIONS & CONNECTED TO MY ROUTER, BIIIIGGER MISTAKE) & BEGAN TO WAIT MY 5-10 DAY PERIOD IN WHICH YOUR NUMBER IS HANDED OFF TO...
Read more
Anonymous

Dan I've never griped before online, but I just got screwed by MagicJack as well. Used it for a year then device went bad. At the same time I paid for a renewal. They sent me a...

aardvarkrh

aardvarkrh PS: SPENT THE MAJORITY OF MY CAREER WORKING AS AN OUTSIDE CONTRACTOR FOR THE LARGEST SOFTWARE & HARDWARE MFG\'S IN THE WORLD, WORKING AROUND THE WORLD. MY BIGGEST FRUSTR...

Magic Jack worked fine for a year then my phone handset wouldn't work. Magic Jack said phone was the problem so I spent $100 on new ones, then still had problem which on another livechat support session was solved immediately (setting under Menu/Volume Headset) requires you to check the "Telephone" box. This is not intuitive since the Menu item says "Volume". Other than this issue, my Magic Jack works fairly well, but I would not...
Read more
Magic Jack has possible the worst customer service ever! As nearly as I can tell, aside from it's already widely discussed weaknesses (911 issues, ambiguity of what constitutes "excessive use", and so on), the device works as advertised. What *** unbelievably is their horrifically poor Customer Service. They offer service via Internet Chat only, and if the rep doesn't like what you're saying, they simply disconnect the chat. They...
Read more
Anonymous

lilli Sure glad I read this before buying MagicJack. I have pretty much the same problems with my Qwest service; however, it\'s much more expensive. Anyone know a good phone compa...

Anonymous

One year user of Magic Jack, Well today starts my second year on Magic Jack. There have been about 3 hiccups in this year, but for 19.95 this is pretty good. My biggest gripe was a little echo from time t...

Have use Magic Jack successfully for about 2 years. The recent "upgrade" should be called a "downgrade". Magic Fix was a great utility program that performed tests and made minor adjustments and usually self corrected any problems. Magic Fix is no longer available on the Website and customer service is as useful as two teats on a mule. x x x x x x x x x x x x x x x x x x x x xx x x x x x x x xx x x x x x x xx x x x x x x x
Read more
unwilling to replace at $9.95 as posted, added charges, etc. chat talk always refers to supervisor who is always unable to help there has not been much help go with skype if you want better service their attitude is that they want to keep your monies and provide minimum service, keep you at a distance and hide in their chat room in a far away country - the system does not work with handset nor fax, the gadget consumes time to load and the...
Read more
Magic Jack did not always connect and there was no one to speak with or ask for help. When I tried to renew my service I was cut off and never have been able to reconnect. Why is there no one to speak with? I would like to have the service again due the high cost of telephone service and found it to be useful to speak with family in the Mid-West. I have been unemployed and have needed the phone to communicate with various job recruitment...
Read more
Anonymous

Lady T You have to unplug the usb and start it over i had the same problem.

Companies similar to Magicjack

Dear Sir, Today morning I loged on to Majicjack.com and paid$50 for their Phone Connection. They said they will inform us by one hour thru my E-Mail ID: papputu@hotmail.com. So far even after 2 hours I have not heared from them.They did not give me the Order No or Registeration Number after getting $50 from me.I have no clue to contact them.Please help me to get my Money or the Promissed Phone connection at your earliest.If these sor of...
Read more
Anonymous

jmcarver I not only bought it, I paid the extra 100 bucks for extended time of coverage...it had performed horribly. It keeps cutting out...won\'t work...and the service is incredibly...

Anonymous

roger I brought a magic jack and love it it works just like they say it would U have had no problems with connection with others over the phone very pleased :grin