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I'm a bit perplexed by all the negative reviews of Magic Jack. I purchased and installed my MJ about 8 months ago and haven't had a problem yet. I was able to install in less than 15minutes by following the directions. I'm not a computer geek but not ignorant either. ...
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#498902
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I have one month with my MJ and Works close to perfect, I live in Mexico. At the beginning my lap top Sony Vaio couldn't start or install MJ.I called them 3 times and spend a lot of time with service customer, and nothing, Finally they connect me with some one they...
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#413909
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BEWARE of Magic Jack PLUS! Recently I started getting "error 23" when I'm plugged directly into the Modem (no computer involved). The error message (voice) says it's a problem with my Internet connection: PROBLEM, I'm receiving the same error message with...
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Anonymous
Anonymous

I'm not completely tech illiterate so I tried this but I couldn't figure it out on my ATT U-verse Motorola NVG510 router. In desperation I chatted with Vera on Magic Jack's te...

Anonymous
CommonSense

dumb people should not play with high tech toys.

#320037
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BOUGHT INTO ALL THE HYPE! ORDERED ONLINE, DEVICE, 5YR PLAN ETC..... GOT IT QWIK! THOUGHT I WAS GETTING THE 30-DAY, NO-RISKS "TRIAL PERIOD"! WHAT I GOT WAS THE SHAFT!!! INSTALLATION WENT FINE, REGISTERED (BIIIG MISTAKE!), IN ORDER TO KEEP MY ORIGINAL PHONE NUMBER,...
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Anonymous
Dan

I've never griped before online, but I just got screwed by MagicJack as well. Used it for a year then device went bad. At the same time I paid for a renewal. They sent me a...

aardvarkrh
aardvarkrh

PS: SPENT THE MAJORITY OF MY CAREER WORKING AS AN OUTSIDE CONTRACTOR FOR THE LARGEST SOFTWARE & HARDWARE MFG\'S IN THE WORLD, WORKING AROUND THE WORLD. MY BIGGEST FRUSTR...

#315673
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Magic Jack worked fine for a year then my phone handset wouldn't work. Magic Jack said phone was the problem so I spent $100 on new ones, then still had problem which on another livechat support session was solved immediately (setting under Menu/Volume Headset)...
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#249512
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Magic Jack has possible the worst customer service ever! As nearly as I can tell, aside from it's already widely discussed weaknesses (911 issues, ambiguity of what constitutes "excessive use", and so on), the device works as advertised. What *** unbelievably is...
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Anonymous
lilli

Sure glad I read this before buying MagicJack. I have pretty much the same problems with my Qwest service; however, it\'s much more expensive. Anyone know a good phone compa...

Anonymous
One year user of Magic Jack,

Well today starts my second year on Magic Jack. There have been about 3 hiccups in this year, but for 19.95 this is pretty good. My biggest gripe was a little echo from time t...

#209937
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Have use Magic Jack successfully for about 2 years. The recent "upgrade" should be called a "downgrade". Magic Fix was a great utility program that performed tests and made minor adjustments and usually self corrected any problems. Magic Fix is no longer available...
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#197225
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unwilling to replace at $9.95 as posted, added charges, etc. chat talk always refers to supervisor who is always unable to help there has not been much help go with skype if you want better service their attitude is that they want to keep your monies and provide...
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#184738
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Magic Jack did not always connect and there was no one to speak with or ask for help. When I tried to renew my service I was cut off and never have been able to reconnect. Why is there no one to speak with? I would like to have the service again due the high cost of...
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Anonymous
Lady T

You have to unplug the usb and start it over i had the same problem.

#173176
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Dear Sir, Today morning I loged on to Majicjack.com and paid$50 for their Phone Connection. They said they will inform us by one hour thru my E-Mail ID: papputu@hotmail.com. So far even after 2 hours I have not heared from them.They did not give me the Order No or...
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Anonymous
jmcarver

I not only bought it, I paid the extra 100 bucks for extended time of coverage...it had performed horribly. It keeps cutting out...won\'t work...and the service is incredibly...

Anonymous
roger

I brought a magic jack and love it it works just like they say it would U have had no problems with connection with others over the phone very pleased :grin

#151184
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