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This is probably the worst customer service and also the worst equipment I have ever used in my fairly long life. Do yourself a favor and DO NOT BUY this junk. It isn't worth the hassle. This is one time where you actually get what you pay for. I'm supposed to...
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1.3
Kenwood, California
I didn't like
  • Any dealings with them
  • Bad phone service
  • Quality
#923737
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I originally signed up with a Costco American Express Card for a 30 day trial. At the end of 30 days, they would charge my card for the program. I received the MagicJack, set it up and ported over my phone number. All good. But between my sign up and the 30 days,...
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3.1
#899978
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I called the billing department an was put on hold was to wait for 20 minutes I was hold for 45 minutes an then my call was disconnected .I need some to help with my question, my number is 559-816-4202 I called back again, was place on hold again, had to seat here and...
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#788922
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Magicjack Phone Service Review

Magicjack
#595550
Not a good service at all
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MagicJack Review

Magicjack
#594698
Overall my experience has been ok so far. The one draw back that I have experienced it that after being on a call for about 45 minutes the call will disconnect or this weird recording comes on and the call is disconnected. Then I have to wait for awhile till I can get a dial tone and make a call. Frustrating.
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my name is carmen valles customer with magicjack for more 8 years, on january 18 2015 i paid $129.36.- for 3 or 4 years, less 1 year later my telephone was out of service december 20 2015 my telephone was desconected, i called spoke with sam and i have to pay again,...
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#755137
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I was a magicJack customer for about seven years I upgraded my device to magicJack go and paid for a five-year plan. I talked to my girlfriend quite often. One day they cancel my service and said that I use the service too much. I had only used one year of the...
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#736175
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I have had magic jack for several years no problems service was acceptable and very low price...Recently I bought a new MJ device and wanted my cell number ported over to MJ. Boy was that a problem. Hrs on the phone with them for several days no solution. Lots of...
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2.3
#724086
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I take care of a very sick kid, that needs to rest . Everyday for they last 3 months Magic Jack Salesman has been calling here, just to hang-up then I answer it. I know is it Magic Jack because once it did leave a computer message. I also have missed calls on my...
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1.0
#720606
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I attempted to install magic Jack on my computer, it froze on step TWO, I attempted to call the phone number on the package for help, phone disconnected, next I attempted to find help though the internet. I discovered a help button on the equipment( live contact) I was...
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1.0
I didn't like
  • Technical support
  • Hiden customer pnone service
  • Ripped off
#704186
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Magic Jack told us we had to pay an additional subscription fee after we paid a membership activation. What a scam! The sales dept didn't even inform us of these additional fee for $140.00 for 5 years to use it, what a scam! Stay away from Magic Jerks, all they do is...
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1.0
#690947
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I have now owned a Magic Jack for over a year. Today they billed my Banking account 37 dollars and change. I never gave them authority to do this, as I cancelled my services over a year ago! Do not get involved with these people. They are storing all your banking...
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#659066
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