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product sucks , customer service suck should not be in business . unethical sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks...
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Anonymous
Lynn Smith

I agree. Cannot talk with a live person to resolve problem. I want to cancel my service and can't figure out how to do it. I have had magicjack for about 4 months and cannot g...

1.0
#1311602
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Once you workout issues it is smooth sailing. I have used MJ for about 4yrs, initially I had connection issues but was able to resolve all issues. I am 68yrs old and it has saved me a fortune. You can also forward calls to your cell and never miss a call. Had to go on...
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#1306696
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So, land lines are fairly useless except for the Solicitous Tribes allowed to harass us at all hours by our "leaders". Loved the BLOCK CALL feature; from which we were able to figure out just how often those rude rascals run am-mock. Got "magic jack ""PLUS"" (...
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1.4
I liked
  • Silence was golden
I didn't like
  • Run-around
#1295439
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2 weeks ago my magicjack stopped working. Contacted customer support, they blamed my ISP, then my modem, them my modem manufacturer. They were unwilling to admit the unit was faulty and wanted me to purchase another unit. I find this to be very, very poor customer...
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2.0
#1294690
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Magicjack in West Palm Beach, Florida - MAJOR PROBLEMS

These numbers call about 17 times a day threatening me with law suits from the USA 845-823-9581 201-762-4579 631-440-7943 914-401-5173
1.0
Details
Website
#1289770
Reply to reviews
The interface dial pad with contacts and features does not work. There is a problem with the script for the launcher, so the pad comes up and immediately is covered with a message to connect the magicjack, It is connected and works fine. I was on with customer service...
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2.5
I liked
  • Concept
  • Easy to use
  • Cost and value
I didn't like
  • Replacement or refund policies
  • It help
#1289119
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Magicjack - NON STOP CALLS!

The fictitious calls DONT STOP! Several a day!!!!!
#1288480
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Magicjack - Magically will Jack you around
For 8 months the MagicJack device worked fine and then suddenly didn’t. The phone said “no line”. Customer service is available through “chat” but be ready to wait over an hour to “chat” with someone. I was told of a list of things to do in order to test it and the...
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1.8
#1287298
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Magicjack - Scams

Someone using your product has called me a half dozen times claiming to be the IRS. When I called the numbers back I got a recording with your information. If this does not stop I will call law enforcement and report your company. All calls are coming from NY
1.0
Details
Advertised vs Delivered
#1286138
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My MagicJack Go stopped working in June 2018. It was about 2 years old. I called customer support and was told to buy a new one. I asked about a replacement and was told the year warranty was over but I could order a replacement from their website. I had to search for...
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Anonymous
bye bye magicjack

Had similar experience but one better. My magicJack *** out exactly 1 year to the date of purchase and they told me that they would not replace it free and had to pay the disc...

2.3
I didn't like
  • Admin fee added to price and no year of service for replacement
#1284681
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