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1.0
Details
Buy only if you like being scammed - Magicjack review
I bought one (1) new device at Magicjack's website on Oct. 15, 2019 and paid with my debit card; the agreed price was $67.21 including one year service, shipping and handling fee, admin fee and sales tax. I received the USB dongle one week later and activated the...
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Review
#1762734 Review #1762734 is a subjective opinion of poster.
Service
Magicjack Customer Care
Pros
  • Concept
  • Reasonable prices in the past
Cons
  • Billing practices
Reason of review
Problems with payment
Loss
$79
Preferred solution
Let the company propose a solution
Tags
  • magic jack double billing
  • Magicjack Complaints

Tried and tried and tried to get service...... | Magicjack review

1.0
Details
I still have no idea whether or not I have completed an order?!?! I have been working on this site which is extremely counterintuitive, for several days. I finally got it to take my information and then it said my acct was not accepted!!!! HELP!!!
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Review
#1750134 Review #1750134 is a subjective opinion of poster.
Service
Magicjack Internet Service
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
Tags
  • phone device
1.0
Details

Update by user Dec 14, 2019

Supposedly I'm being expedited the equipment.

Original review posted by user Dec 13, 2019

Magic Jack has no customer service. I placed an order Dec. 2 and got a notification that the order had shipped Dec. 3. There were no updates as to the status of the order, so I finally started calling on Dec. 10th. All I got...
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2 comments
Anonymous
#1791087

I re upped using my old phone number and it worked for a few months, then it didnt work I called the tech folks and was on the phone for 2 hours while they tried to figure out the glitch they never di I ASKED FOR A FUNCTIONING DEVICE and they said they couldnt so I got ripped off for$39. I would love to talk to one of the MJ customer service people face to face if you get my drift.

DONT USE RIPOFFF MAGIC JACK!!!!!! Thieves Ripoffs!!!!!!

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Review
#1731312 Review #1731312 is a subjective opinion of poster.
Service
Magicjack Phone Service
Pros
  • Value for the money and special offers and discounts
Cons
  • Product never shipped and gave me the runaround
  • Product not shipped
Reason of review
Order processing issue
Loss
$44
Preferred solution
Full refund
Tags
  • Magicjack Complaints
1.2
Details

Update by user Oct 08, 2019

This case was Not Resolved.

Original review posted by user Oct 08, 2019

I am a new customer of Magic Jack, I received my new device on September 6, 2019, but I did not activate the service until September 16, because my then service from Basic Talk would be up in September 21. I received a new number and the...
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Review
#1674681 Review #1674681 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Run-around
  • Pay for shipping defective item
  • Customer service is horrible
Reason of review
Access/ activation issues
Loss
$59
Preferred solution
Full refund
Tags
  • Services Need To Be Revamped

Most corrupt company I have dealt with | Magicjack review

1.0
Details
DO NOT DO BUSINESS WITH THIS COMPANY! I WAS LIED TO SEVERAL TIMES. WORST COMPANY I HAVE EVER DEALT WITH!
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Review
#1639125 Review #1639125 is a subjective opinion of poster.
Cons
  • Nothing worked lied to
Reason of review
Problem with delivery
Loss
$175
Preferred solution
Full refund
Tags
  • charges scam

No help!!! | Magicjack review

1.0
Details
Trying to get help is a day long pordeal. First time I waited 18 minutes for live chat. then spent 30 minutes live chat. No help at all I hung up. desperate I tried several days later. 35 minute wait. I didn't bother and hung up.
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Review
#1622344 Review #1622344 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Terrible customwer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
1.0
Details
I used Magic Jack to call Germany, because their rates where at one time reasonable, and all I would do is make a payment for the Entire Year, and be done with it. This year that payment was made on 06/21/2019, in the amount of $128.02 (exactly 31 days ago today)....
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Review
#1596964 Review #1596964 is a subjective opinion of poster.
Service
Magicjack Phone Service
Pros
  • Reasonable prices in the past
Cons
  • Poor customer service
  • Undisclosed extra charges appear after payment
Reason of review
Poor customer service
Loss
$80
Preferred solution
Since they already have $100.- I'm going to have to pay for this year, and then we'll see next year - BAD TASTE IN MY MOUTH!
Tags
  • Magic Jack Plus

Extinguish pice of junk, no future for this garbage | Magicjack review from Basel, Basel-City

1.0
Details
This crap should be werbiden to sell. It is a totall scam!!!!
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Review
#1582073 Review #1582073 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

Sears Scamming People | Magicjack review

1.0
Details
Shocked Please... DO NOT do business with this company. Sears used to be reputable but they are just a scam machine now. They WILL rip you off any way they can. I'm in shock and disbelief myself as Sears has stolen $399 from me. They did not provide me service, a product, or a repair but have just charged me $399 for ABSOLUTELY nothing... and there seems no way to get it back as they block your number on ALL customer service lines. Hopefully my credit card company comes through on this, or I am out almost $400! Just unbelievable... STAY AWAY.
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Review
#1570443 Review #1570443 is a subjective opinion of poster.

Contact Magicjack Customer Service

Website:
Mailing Address:
931 Village Blvd – Ste 905 Box No. 386
West Palm Beach, Florida 33409
United States
Phone:
(800) 624-4252
All Magicjack Contacts

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Latest Question

Magicjack Questions
1.4
Details
I have been a MagicJack customer for many, many years. Lately I had been having issues hearing on my house phone, so I contacted MagicJack and tried some troubleshooting problems. However, while in the midst of the chats, the representative left me. After numerous...
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Review
#1503216 Review #1503216 is a subjective opinion of poster.
Service
Magicjack Internet Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered