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Trying all options to contact MagicJack in regard to use a FAX Machine on MagickJack Plus with no luck I tested the FAX at a friend whom has AT&T VOIP with no issue. This topic not available on the Frequently Asked Questions I have not been able to find a phone number...
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#1281641
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Both a relative and me purchased MagicJack without reading the reviews unfortunately thinking it was a good deal. It turned out to be nothing but frustration for us both. The service is very spotty, their software is dysfunctional and antiquated (they do not even...
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1.4
I didn't like
  • Unfair and deceptive billing practices
  • Terrible customer service
#1280487
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I have an old Magicjack account and i only use the mobile app as i do not need and will not use the USB device. For some reason Apple store did not charge my account for the renew and my plan got cancel by Magicjack because it is an old version they say, now in order...
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3.3
I liked
  • Software
I didn't like
  • Poor customer service
  • Cancelation policy not explicit
#1277962
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I have spent 3 hour yesterday trying to get help and no one can get the system up after I was disconnected when the service was still intact and paid for anther month.then I was transfer only to be sitting at 1 more person for 30 min. then it was after hours and at no...
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#1273964
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5/21/2018 I have been with Magic jack five years. They have played games before. They have called in the middle of the year and tried to make me renew when I bought FIVE YEARS SERVICE. If your credit card expires and it is time to renew, they cut service, and you do...
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Anonymous
Mike

I actually just purchased the concierge service so I could have the privilege of speaking with someone.Waste of money. I called 3 times, waited for about 10 minutes with hold ...

Anonymous
Mike

I actually just purchased the concierge service so I could have the privilege of speaking with someone.Waste of money. I called 3 times, waited for about 10 minutes with hold ...

#1260870
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I placed an order for a MagicJack system through their online system. When I use a mailbox service for handling my mail and packages and when I entered my shipping address which included the street address and the mailbox information on the next line, the order system...
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1.0
I liked
  • Idea
I didn't like
  • Actual product or service
#1236871
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Magicjack - Thief

Aoril the 7th i was on the site paying a bill.and my card was hit by someone that call themselves Sports Voo..im pissed...
3.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Warranty
Website
#1231422
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Magicjack - What a mess.....this place needs to dissolve!!!

Magic Jack is a mess. Their website takes you off to blank pages. May account says active and I have NOT kept it uptodate. I get incoming calls and have annoying voicemail messages emailed to me. I called them to cancel my account and they referred me to "chat" that you cannot access. What a joke!! {{redacted}}
#1227785
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I called to renew my Magicjack # I order a new device with 1 year prepaid service. I am assured my old number will be reactivated with my account. I ask for a confirmation email. It arrives with NO confirmation on the # I requested. I call back and am LIED to again it...
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1.0
I didn't like
  • Being lied to
#1221920
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Contact Magicjack

Mailing Address:
PO BOX 6785
West Palm Beach, Florida 33405
United States
Phone:
(800) 624-4252
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Magicjack - Auto renewal

MagicJack is cheating customer with auto renewal. Customer service is very bad. They hold the line for 30 minuets to frustrate the customer.
1.0
Details
Customer service
Reliability
#1220594
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