filters
state:
Show
city:
Show
product:
Show
Canadian # was given so I thought...everyone in my own town is asked to pay long distance charges? So tried chat useless tried calling sent me to live chat useless told me to buy new# so I did $10 american so $20 Canadian... still long distance charges are asked chat...
Read more
#1185802
Reply to reviews
Show

Magicjack - Not happy did not solve anything passed me off to chat line

No help have Canadian phone # and everyone can't call me without getting a long distance charge!!
#1184851
Reply to reviews
I was told by magicjack that ANY magicjack device that is purchased needs to be activated before 90 days of the purchase date or not be allowed to function on the magicjack network. basically, I bought 2 of the magicjack plus devices back when they first came out. I...
Read more
#1177111
Reply to reviews
This will be the 3rd time I have sought help for the same problem: I can make a call but the other party cannot hear me. I have endured the preliminary attempts to resolve and been escalated both times without resolution. The second time, your tech told me there was...
Read more
1.0
#1164535
Reply to reviews
I had about $80 of credit for calls and Magicjack told me that the funds were eliminated because they were only good for a limited time. They had not told me about this clever scheme and in essence stole this money from me. They must have a death wish because I will...
Read more
1.6
I didn't like
  • Ethics
  • Ethics and treatment of customers also the theft of my money
#1164015
Reply to reviews
This outfit did not work for me. The breaking point was when they had about $100 of my money they claimed was now theirs because I had not used the cash making calls for too long. As none of this was ever said about expiring cash on hand I reckon this outfit is close...
Read more
1.0
#1163539
Reply to reviews
If you want tech support you will have to pray that their server is up and running. I received my equipment over two months after ordering. It was delivered to an APO address which typically adds 1 week onto regular mail. I tried to get connected to support but it is...
Read more
1.0
#1163524
Reply to reviews
Last Sunday, I lost magicjack phone service following a power outage. I've been in their queue for two nights over an hour last eve and well over two hours tonight. The following is a copy of my conversation with their assistant Hello, I used “magicJack live” help...
Read more
3.1
I didn't like
  • After hours just trying to fix my phone
  • Solution is to buy another
#1161630
Reply to reviews
Every time i need to make a call, there is always interferience from some one, either pushing ## to cut me off or with other braking call sound, also by cutting sound to every other word so it is impossible to understand what the other person is saying. I use mj very...
Read more
#1161500
Reply to reviews
Dear sir/madam, i call the customer service yesterday to complain about a charge in my credit card,when i question it the lady say that magic jack has not charge anything to my account ,so i went to the bank and asked about the charge and they say i would have to get...
Read more
4.0
#1158152
Reply to reviews