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I ported my Canadian number to magic jack it works fine for 1 month. But suddenly it got disconnected now I try to contact magic jack ..first it's very hard to contact customer support... Support say the number was never ported to magic jack. I don't know how it works...
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1.4
#1357354
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The first few years, the customer service was OK but now it is the worst. My MJ quit working - I kept getting error messages that did not specify any particular error. Customer service was horrible. I could get no support. The chat people would not respond. The phone...
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#1351860
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I purchased a new MagicJack to replace the one I had for about 2 years. It came in today, and it didn't work. After talking with a person and then Texting in a "Chat" the problem was discovered- the power adapter that I received in a new package today was defective. I...
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2.6
I didn't like
  • To pay for their defective merchandise shipping and handling
#1344274
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I have been a Magic Jack customer for only one month and so far my phone service has stopped working 4 times. When it happens no calls come in, and I can’t call out. The first time, I unplugged and rebooted the device and it came back up. After that, when it failed...
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#1323629
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As Magicjunk oh, MagicJoke er, I mean Magicjack has been constantly a problem,both with the adapter, a new adapter, new wires, plugged both into PC & direct into AC Adapter ,etc. NOW, the MESSAGE SAYS, "If you can surf the net, then our server is down..." This time it...
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2.7
I didn't like
  • Andrea fox was extremely unprofessional and downright rude
#1320195
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product sucks , customer service suck should not be in business . unethical sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks sucks...
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1.0
#1311602
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Once you workout issues it is smooth sailing. I have used MJ for about 4yrs, initially I had connection issues but was able to resolve all issues. I am 68yrs old and it has saved me a fortune. You can also forward calls to your cell and never miss a call. Had to go on...
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#1306696
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So, land lines are fairly useless except for the Solicitous Tribes allowed to harass us at all hours by our "leaders". Loved the BLOCK CALL feature; from which we were able to figure out just how often those rude rascals run am-mock. Got "magic jack ""PLUS"" (...
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1.4
I liked
  • Silence was golden
I didn't like
  • Run-around
#1295439
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2 weeks ago my magicjack stopped working. Contacted customer support, they blamed my ISP, then my modem, them my modem manufacturer. They were unwilling to admit the unit was faulty and wanted me to purchase another unit. I find this to be very, very poor customer...
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2.0
#1294690
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Magicjack - MAJOR PROBLEMS

These numbers call about 17 times a day threatening me with law suits from the USA 845-823-9581 201-762-4579 631-440-7943 914-401-5173
1.0
Details
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#1289770
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