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1.9
Details
Today I want to talk about how Magic Jack app and the wifi phone phone service that I paid 3 years a head of time was very disappointing. I am a teen student and do not have a cell phone provider because I do not have that kind of money to spend it on or my parents. As...
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Most Helpful
Review
#1687250 Review #1687250 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$25
Preferred solution
Price reduction
1.0
Details
Magic Jack has no customer service. I placed an order Dec. 2 and got a notification that the order had shipped Dec. 3. There were no updates as to the status of the order, so I finally started calling on Dec. 10th. All I got was that the order had shipped but no one...
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Review
#1731312 Review #1731312 is a subjective opinion of poster.
Service
Magicjack Phone Service
Pros
  • Value for the money and special offers and discounts
Cons
  • Product not shipped
  • Product never shipped and gave me the runaround
Reason of review
Order processing issue
Loss
$44
Preferred solution
Full refund
Tags
  • Magicjack Complaints

Magicjack review in Charlotte, North Carolina: Don't do it

Unsubscribe me from all emails &calls,I don't want magic jack, stop bothering me
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Review
#1716764 Review #1716764 is a subjective opinion of poster.
Reason of review
Don't want magic jack
Loss
$45
Preferred solution
Full refund

Magicjack review: You get what you pay for

I and 2 other family members are experiencing a lot of static in the lines. It only start happening months ago. Now I am pretty much forced to use my cell phone to communicate. Also as others has said, when you are on the line and a call is coming through, it cuts your voice off with each ring. Pretty annoying but you get what you pay for.
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Review
#1715525 Review #1715525 is a subjective opinion of poster.
Service
Magicjack Phone Service
Purchased a Samsung washer and dryer on 1/28/18. When we purchased we were asked if we wanted to add the extended warranty for 4 years on both. We elected to and were charged almost $400.00. Now when dryer is squealing we are told warranty was only on washer. This is...
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Review
#1714941 Review #1714941 is a subjective opinion of poster.
Pros
  • Reasonable prices in the past
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Magicjack review: Lack of any quality for customer service,they only collect money for no decent support

Update by user Oct 19

need to know the authority in USA to now about magic jack phones no quality service just collecting money

Original review posted by user Oct 19

lack of any quality for customer service,they only collect money for no decent support
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Review
#1684345 Review #1684345 is a subjective opinion of poster.
Cons
  • Poor call quality dropped calls bad customer service
  • All the sevice including customer service
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Tags
  • Magic Jack Is Dead We Make Payment
1.2
Details

Update by user Oct 08

This case was Not Resolved.

Original review posted by user Oct 08

I am a new customer of Magic Jack, I received my new device on September 6, 2019, but I did not activate the service until September 16, because my then service from Basic Talk would be up in September 21. I received a new number and the...
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Review
#1674681 Review #1674681 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Pay for shipping defective item
  • Replacement or refund policies
  • Run-around
Reason of review
Access/ activation issues
Loss
$59
Preferred solution
Full refund
Tags
  • Services Need To Be Revamped

Magicjack review in Pompano Beach, Florida: Extra purchase required in order to purchase replacementat reduced price.

Why do you have to buy a concierge service to be able to purchase a replacement magic jack at a reduce price. This shouldn't be.
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Review
#1660595 Review #1660595 is a subjective opinion of poster.
Reason of review
Pricing issue

Magicjack review: Majic Jack keeps dropping calls

The calls is dropped after few minutes which is very very bad I hate my MJ
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Review
#1658917 Review #1658917 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Access/ activation issues
Loss
$1000
Preferred solution
Let the company propose a solution

Magicjack review: Most corrupt company I have dealt with

1.0
Details
DO NOT DO BUSINESS WITH THIS COMPANY! I WAS LIED TO SEVERAL TIMES. WORST COMPANY I HAVE EVER DEALT WITH!
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Review
#1639125 Review #1639125 is a subjective opinion of poster.
Cons
  • Nothing worked lied to
Reason of review
Problem with delivery
Loss
$175
Preferred solution
Full refund
Tags
  • charges scam

Contact Magicjack Customer Service

Website:
Mailing Address:
931 Village Blvd – Ste 905 Box No. 386
West Palm Beach, Florida 33409
United States
Phone:
(800) 624-4252
All Magicjack Contacts

Magicjack Products and Services Reviews

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Latest Question

Magicjack Questions

Magicjack review: No help!!!

1.0
Details
Trying to get help is a day long pordeal. First time I waited 18 minutes for live chat. then spent 30 minutes live chat. No help at all I hung up. desperate I tried several days later. 35 minute wait. I didn't bother and hung up.
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Review
#1622344 Review #1622344 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Terrible customwer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution