Latest review first
Magicjack - Scams
To many so called companies are using magic numbers for scamming and seems like company really doesn’t care or even trying to look into. They got into my bank account sending fake check . Bank extends courtesy of 200$! Until check clears then they withdraw check nxt day. Gave your company phone number other day and no response.
Company wrote 0 private or public responses to the review from Dec 12.
Magicjack - Terrible Customer Service
My magicjack phone adapter stopped working after the 30 day warranty, customer service is terrible and the only way to get a new adapter is to purchase more service. As I had already purchased two more years of service I don't want to extend longer - Their response was "OK GOOD BY"
Company wrote 0 private or public responses to the review from Dec 11.
I didn't like
- Customer service
N0V. 17 2018 PLACED A PHONE ORDER. NOV.19 2018 RECEIVED E MAIL SAYING THAT THE PACKAGE WAS SHIPPED WITH TRACKING NUMBER WITH DHL. NOV. 28,2018 TRIED TRACKING THE PACKAGE IMPOSSIBLE, CALL DHL RESPONSE THEY HAD NOT YET RECEIVED THE PACKAGE FROM MJ. NOV.29 2018 FINALLY...Read more
Company wrote 0 private or public responses to the review from Nov 30.
I bought Magic Jack at the suggestion of a relative. First, I couldn't use my wireless phones to make calls. I spent an hour online with their tech only to be told that I should borrow a phone from someone whose phone is compatible. Then I cancelled my magic jack...Read more
Company wrote 0 public responses to the review from Nov 15.
Voicemail to email feature rarely works. If you get a voicemail at all it will disappear from your voicemail box before you can listen. Voicemails are often not sent to email, and simply disappear before you can listen, so you'll never know you had a call. Only some...Read more
Company wrote 0 public responses to the review from Nov 12.
Magicjack - Phone has been down for two months
The worst customer service imaginable. Tried there online support numerous times - they only have online chat support. Cumbersome, inefficient, and just awful. Throwing my unit away and going with a real telephone company. Stay away from these jokers. It is nothibg more than an online scam.
Company wrote 0 private or public responses to the review from Nov 11.
I was in the past a life long MagicJack customer for twenty-five years,recently I tried my best to reinstate my magicjack as I seemed to have much problems with communication,English was hard to understand,but the insults were very clear,I was accused of using one of...Read more
Company wrote 0 private or public responses to the review from Oct 29.
had for about 4 months. Cannot get a dial tone and never could. Cannot figure out how to get one. Magicjack connected to my cell phone and can receive calls through it but not home phone. Trying to cancel service, but cannot get to talk with a live person. Used live...Read more
Company wrote 0 private or public responses to the review from Oct 20.
I didn't like
- Non disclosed charges
- Could not get a dial tone
There are more cheap internet phone APP works 1000 time better than Magicjack. Every single time talk to someone on the phone 3 to 5 minute, call drops and there is no way to fix the problem unless the company make better device and replace older device. Well, Try...Read more
Company wrote 0 public responses to the review from Oct 09.
I ported my Canadian number to magic jack it works fine for 1 month. But suddenly it got disconnected now I try to contact magic jack ..first it's very hard to contact customer support... Support say the number was never ported to magic jack. I don't know how it works...Read more
Company wrote 0 private or public responses to the review from Sep 16.
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