I have been battling with Magic Jack customer service for almost a year now. That has been a challenge in itself as it is overseas and they seem to have a difficulty with the English language.
I paid over $50CDN for the service and was trying to use the app. It has never worked and each contact with customer service they did a reset. it took nearly 7 months to even get to someone that claimed to be a supervisor and still he stuck to the corporate line. I demanded a refund and now no one will talk to me because the service is more than 30 days Complete ***!
I will never pay another cent to the company nor will I recommend it to anyone in fact I will do my best to deter people from using it.
Complete runaround and a total frustration. I may be CHEAP and there is a reason for that!
Reason of review: Return, Exchange or Cancellation Policy.