Not resolved

I have been battling with Magic Jack customer service for almost a year now. That has been a challenge in itself as it is overseas and they seem to have a difficulty with the English language.

I paid over $50CDN for the service and was trying to use the app. It has never worked and each contact with customer service they did a reset. it took nearly 7 months to even get to someone that claimed to be a supervisor and still he stuck to the corporate line. I demanded a refund and now no one will talk to me because the service is more than 30 days Complete ***!

I will never pay another cent to the company nor will I recommend it to anyone in fact I will do my best to deter people from using it.

Complete runaround and a total frustration. I may be CHEAP and there is a reason for that!

Reason of review: Return, Exchange or Cancellation Policy.

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