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Magicjack Phone Service Review

Magic Jack. Should be called magic junk. Please who ever this may concern Don't buy this junk. It was more trouble than what it was worth. Calls wouldn't go through, bad reception and I had high speed internet. The list goes on. Asked for help several times couldn't get anything resolved. Bad cheap technology. Please don't purchase !!!!!!!!
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Camp Lejeune, North Carolina
#891999
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I have been a MJ customer for about 4-5 years now. At first I purchased it to try it out and see if it was worth dropping Bell South. Well, I now have 3 Majicjacks I have ported my home phone number to one and wired it so that I use my existing phone jacks in my...
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4.0
I liked
  • No major problems
  • Quality of product
  • Cheap
#756647
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Other Product Review

Can u please block this number from calling my phone on your magic jack service 2392344387
#655524
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I have called and called so many time over the pass year and they keep telling me that everything on their end is right it must be something on my end. I then had time warner to come out and he said the magic jack box is bad. So I called them back again and the guy...
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1.0
I didn't like
  • No refund policy
  • Technical support
  • No customer service
#605940
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Had two people call posing as IRS agents saying I had dicrepinsies on my taxes and wonted me to pay them 5.490 dollars in 55 min or be arrested by the federal gov
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Anonymous
gatcha

"dicrepinsies", yea I get that the govt is out to get you too I think they know how *** you are since you can't spell so try to trick you into paying money fro some supposed g...

Yadkinville, North Carolina
#597367
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Power plug burns out and they want to charge for new one. They say the product is free but it costs $5.39 for shipping and handling. Its the principal not the price. Then when asked to speak to someone else was told no because I would get the same answer. Then asked or...
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2.2
I liked
  • Concept
I didn't like
  • No customer service
  • Technical support
#582734
Reply to reviews
I've had Magic Jack and Magic Jack Plus since it first came out and have no complaints about the Magic Jack Plus. I use it for long distance and faxing. I didn't like Magic Jack because I couldn't fax and got dropped calls. Magic Jack plus works as well as my brother's...
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Bailey, North Carolina
#575198
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I have been a customer of magic jack for over 6 years and wanted to get international calling added to my account. I needed to pay a total of $298 but this could only be paid on a Green.dot card which costs $4.95 each. I paid it and I was told everything will be up...
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Anonymous
Wise old ***

We never were asked to use greendot for magic jack.Maybe you were just scammed.

1.9
I didn't like
  • No customer service
  • Unaccessible
  • Unreliable
#556047
Reply to reviews
YOU WILL BE EXCLUDED FROM EXCHANGES THAT YOU CALL FREQUENTLY WITH A FAST BUSY SIGNAL. MY GUESS IS THEY TRAP YOUR MJ ID AND EXCLUDE EXCHANGES THAT COST THEM TOO MUCH! BE AWARE!!!! WHEN YOU CALL CUSTOMER SERVICE, THEY *** YOU AROUND AND TELL YOU THEY WILL SUBMIT IT AS...
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1.0
#527752
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We bought Magic Jack last year and pre-paid for three years. It took us HOURS to get it up and working. The quality is just terrible; it's like being on the worst cell phone network ever. When dialing a number, you have to put the number in repeatedly, because it...
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Highlands, North Carolina
#497370
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