I requested a refund from magicJack customer support because every single time that I was trying to call internationally even though the line wouldn't go through I was getting charged - fused to refund the money.
This is the game they're playing, no matter what they will charge you and they will ask you to add more money to your account.The customer service will try to blame you for not knowing how to use the service and they will tell you that it has never happened before in other words they have never heard of that issue before so another words it is your fault because you don't know how to use the service.
In my opinion the best thing you can do is just dumped him and go with another provider.The unprofessional unreliable down lying to your face and of course they're not gonna ever exit possibility for the war service in the telecommunications industry.
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Magicjack. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Magicjack.
Check out the best and the worst companies in Telecommunications category for more informed decision or compare Magicjack to other companies on our site.