So, land lines are fairly useless except for the Solicitous Tribes allowed
to harass us at all hours by our "leaders". Loved the BLOCK CALL feature;
from which we were able to figure out just how often those rude rascals
run am-mock. Got "magic jack ""PLUS"" ( oooooh;-} only to discover that
those crazy Masters of Planned Obsolescent design their modules to fail
almost to the day annually; Hence; the 60 bucks year ends up being 100,
at the least. After many "Chats" with their "Techies", I did new Portals,
Conference calls with our carrier & Actiontec in India only to find the Magic was (Like B.B.said;Rest his Soul) much like the thrill.....Gone.
Now, if those Chatty Techies had only been allowed to be Honest when
it ended up being malfunctioning hardware ( yawn, "time to replace the Module with Ethernet & Phone inputs ) and I naively inquired as to a cheaper source (i.e.; PayeBay,Pal) and that I would HAVE to buy it from them, as the darn thing is like a time-chipped H.P.Ink cartridge that will
self destruct regardless of being full once passed a terminal date,right?
Instead, I get, "We don't recommend buying from another source..."
Wow, THAT would have been (would have been, mind you) so cool...
But NOOOOOOOO; I but the thing for dirt cheap, and proceed to waste
ANOTHER 2 hours being run around by 1st Tier & then, 2nd Tier-Expert
Techies.......(BTW; I ain't a techie, but I'm not an idiot; The cheap module
from eBay; an official MAGICJACK PLUS module with the same inputs
as our bad boy; Produced the same lights & got dial tone with NO PROBLEM; Inly to repeatedly hear the Robot pronounment;
"ATTENTION; YOUR MAGICJACK Plus SUBSCRIPTION HAS EXPIRED;..."
Time to payMagicjackAGAIN,Pal! The TIER 2 "expert" simply couldn't
re-asign the new serial numbered unit to our Account (Paid up for another 8 months,yet! :-] Yup; Gotta buy it from THEM!
So, sayonarra to the Magic; I'm done. Perhaps I'll encounter that same blissful sensation I achieved by chucking my cell phone (I confess, My Lady does have & need her Smartphone) once I realized Verizon was
ALSO not my friend. Let's look on the Bright Side; Lots of Decent Folks
out there who, when an emergency occurs...like waiting to pick up at the Airport, will gladly let you make that call with their yet-to-be attached-cybornetically appendage. Love those Decent People....
None of them work at magicjack.Off.
Product or Service Mentioned: Magicjack Technical Support.
Reason of review: Poor customer service AND bad quality.
Monetary Loss: $75.
Preferred solution: Let the company propose a solution.
Magicjack Pros: Silence was golden.
Magicjack Cons: Run-around.