Blairsville, Georgia
Not resolved
1.0
Details
Customer service
0 comments

had for about 4 months. Cannot get a dial tone and never could.

Cannot figure out how to get one. Magicjack connected to my cell phone and can receive calls through it but not home phone.

Trying to cancel service, but cannot get to talk with a live person.

Used live chat and talked with Andrea Fox, but nothing was solved.

Don't think she knows what she is doing. She said someone would call me within 8-10 minutes, but it has been over 30 min and no phone call. Ridiculous. I need to get the phone # where I can cancel this. The phone number for customer service directs you to live chat. Why can't I talk with a real person who can help me.

Product or Service Mentioned: Magicjack Phone Service.

Reason of review: cannot get dial tone and want to cancel.

Monetary Loss: $30.

Preferred solution: cancel my account.

Magicjack Cons: Could not get a dial tone, Non disclosed charges.

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