Baytown, Texas
0 comments
Not resolved

Customer service have no valid explanation of why a MagicjackGo can not be replaced with MagicjackGo, they insist to replace with MagicjackExpress. I asked what if the new device (MJExpress) gets bad that how it should be replaced, and answer was with MJGo. Go figure this..... They said both devices are the same, but you can not replace a MJGo with MJGo. Anyone has any answer, i ask this to Magicjack Company.

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

bad business practice,

bad Customer service,

Review about: Magicjack Technical Support.

I liked: Cheap.

I didn't like: Any dealings with them, No refund policy, Live chat.

Review #902172 is a subjective opinion of a user.

2.9
Customer service
Advertised vs Delivered
Reliability
Warranty
Exchange, Refund and Cancellation Policy
Website
Coverage Area
Price Affordability
Style and Design
Product or Service Quality
Billing Practices
Diversity of Products or Services
Value for money
Discounts and Special Offers
Reason of Review / Monetary Loss poor business practice. / Not specified
Preferred solution Let the company propose a solution

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