Product: Magicjack Replacement Clear all filters (23 of 23 reviews match)
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I purchased 2. One in store and one online when I got home for my daughter. The one from the store was horrible and the one online that I had 100 invested it never came. They swore I'd used the one that came in the mail. I swore I didn't. This went on for months. They...
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1.0
Product
Magicjack Replacement
I didn't like
  • No customer service
  • Customer service
  • Chat conversations and unresolved issues
#791105
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For the second time in less than 4 months, a thunder storm with moderate amount of lightening has ended the life of the MJ equipment. During both thunder storms, power service not interrupted even momentarily. There equipment is not very reliable(a surge protect is...
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Anonymous
Ben

Hi there are two problem that I do not like magic jack eventhough I have been with it for three years. Firstly I could not make a phone call to a call centre unless I buy cred...

Product
Magicjack Replacement
#545662
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To be fair, I have three MJ accounts. Recently I started to have troubles with one of them. I did some trouble shooting and fond out that the power supply for the MJ Plus was failing. Knowing I was going to *** away an hour or more of my time, I contacted them...
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Anonymous
Biff

Buy a Belkin heavy duty three prong USB wall adaptor and you won't have a problem. Those cheap MJ and other two prong adaptors just get so hot and burn up.

Anonymous
Maria

I am on my second Magic Jack Plus which failed today, I believe because it runs hot to the touch they burn out after some time. I had to pay $14.00??? or so for my second one...

Product
Magicjack Replacement
#463182
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Right after renewing the service for 5-year , my MJ device stopped working. I chatted with a MJ agent, got some useless instructions (check the blue light, remove device and replace it again, etc), got transferred to one of the top 10% agents, found out that my account...
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Product
Magicjack Replacement
#462583
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I renewed my account for the 5 years paid $118.26 back in March. A week later, I notice my phone was not working, I assumed they must not have activated my account let me contact them. Find out you have to chat with them online to file a claim, no phone number to...
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sunsetart
sunsetart

Same runaround. Paid my renewal & upgrade. Got charged for two phones for a full year when I only had one. NO NO NO REFUNDS! Upgraded from MJ reg. to MJ Plus...that nev...

Anonymous
eng_asa

Same exact thing happened to me. Right after renewing the service for 5-year , my device stopped working. I called MJ, got some useless instructions (blue light, remove device...

Product
Magicjack Replacement
#435262
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Lost my Power Adapter to MJ Plus. I have chatted on line but without satisfactory results. I would like to purchase a new power adapter. Will you supply one? If not, where do you suggest I go to purchase a new power supply adapter. My chat number is...
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Product
Magicjack Replacement
#432474
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After being contacted by several friends that when they called the house they received a recorded message that the "Magic Jack customer is unavailable". I don't know how long this was happening since I receive most of my calls on my cell phone. MJ didn't have any...
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Anonymous
Anonymous

I have 3 MJ+ units and around 1 year all three power adapters have failed. The first one they immediately gave me a link to a shopping cart for a free replacement. It arrived ...

Anonymous
***yRocky

Yup, been here. Bought a replacement power adapter at the Shack for just under 10 bucks rather than jump through all MJ's *** hoops. And their the ones who diagnosed the fault...

Product
Magicjack Replacement
#428615
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DO NOT BUY A FIVE YEAR SUBSCRIPTION, YOU CANNOT TRANSFER THE SUBSCRIPTION TO ANOTHER DEVICE. MAGIC JACK PLUS DEVICE IS A LEMON, IT OVERHEATS AND DIES IN LESS THAN A YEAR! MagicJack: MagicJack Plus device is a lemon, it overheats and you cannot transfer your five-year...
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Product
Magicjack Replacement
#396834
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Their record keeping! They had my broken magicjack listed on the account from a year ago and the new replacement magicjack. Both have same phone number. I renewed for the year and it was put on the broken magicjack. They wouldn't transfer the money to the good...
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Anonymous
Jose

I have a terrible experience with the product and the service. I recieved an e-mail for an upgrad for a magicjack that doesn\'t need the computer. From that momento on (like s...

Product
Magicjack Replacement
#342450
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Magic Jack customer 3yrs into a 6 year subscription.MJ is worn out.Contact on line.MJ has our account info,credit card,etc.I was switched from one "chat" person to another 12 in all after 3 day's,Numerous Hours.How can MJ not comphrend we need a replacement,yet cannot...
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Anonymous
BadgerBob

Way to stressful dealing with Magic Jack.I can think ofany other business that needs some management working with customers in a timely,ON the Issue manner.Is\'nt customer sa...

Anonymous
Phyllis Kozak

:roll I was STRONGLY thinking about buying the Magic Jack Plus Plus but after reading that there over 9,000 complaints about this product I have definitely changed my mind :e...

Product
Magicjack Replacement
#307795
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