Product: Magicjack Phone Service Clear all filters (0 of 751 reviews match)
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My magic jack quit working ridiculous , you call its not working they say we now charge twice for and for service got bill for 45.00 paid it like every year now they say you ow 45.00 for phone number. so it is *** now you don't save any money . Don't buy it it is not...
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Anonymous
Anonymous

Found that the extra $20 or 45 is actually a 3rd party that offers phone assistance with your magic jack equipment, router, etc. They are not affiliated with MJ. BUT Magic Ja...

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Magicjack Phone Service
#785638
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Devices work great, and it is a cheap service compared to having a regular phone line, but equipment comes with bad quality adaptors. They die out after some time, and company does not stand behind the product. They say they replace it for free, but overcharge you with...
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Magicjack Phone Service
#776722
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I could write a book on all the problems we had with Magic Jack: technical, billing, customer service - a terrible experience all around and the device did not work as the company claims it would. Plus, took many, many long phone calls to get them to stop billing us. ...
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Anonymous
Anonymous

I've had a magic jack for about five years. Never had a problem with majic jack, but rather a slow speed with my internet provider on occasion.I do not live in the US, but can...

1.0
Product
Magicjack Phone Service
I didn't like
  • Keeps billing us even after we cancelled
#775056
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Magicjack - Magic jack complaint

I got a new phone and my caller ID will no longer work with Magic Jack. Also my phone beeps and people I am talking to miss every 3rd word I say. Reception is not clear. There is static and beeps. Saving money is not so great if the product does not work properly. Also people can no longer leave messages for me. They just get a message that "the Magic Jack customer is not available" That stinks. I have missed a lot of important messages.
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Magicjack Phone Service
#768216
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I have been a MJ customer for about 4-5 years now. At first I purchased it to try it out and see if it was worth dropping Bell South. Well, I now have 3 Majicjacks I have ported my home phone number to one and wired it so that I use my existing phone jacks in my...
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4.0
Product
Magicjack Phone Service
I liked
  • No major problems
  • Cheap
  • Service
#756647
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purchased a tech support warranty for my magic jack phone. when needed to restore my service, it was totally useless. I wasted several hours on remote with warranty department. did not help at all. they said my network was flooded wit viruses. I purchased another...
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1.0
Product
Magicjack Phone Service
I liked
  • Concept
  • Cheap
I didn't like
  • No customer service
  • You cant talk to a human unless you are giving them money
  • Chat conversations and unresolved issues
#748050
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Magicjack Phone Service Review

Purchased a magicjack a month ago paid to have my homephone number ported over found out they couldn't do still waiting for them to refund my money until my money is refunded i can't get a phone number evertime i call them the same asia woman answer the phone telling me she have to fill out another report i think it's a scam ,what's the point of having a phone when no one can call you.
1.0
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Customer service
Product
Magicjack Phone Service
#747225
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Magicjack Phone Service Review

the phone company is not being trueful it says if anyone call u from a,macjack phone .u can call them that is not true,my daug.call me i miss her and i couldn't call her at either time she call me.
Product
Magicjack Phone Service
#735573
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I received a "bill" in my e-mail stating the government was charging me for the "ability" to dial emergency services ie 991. I didnt pay and tossed the email, then called MJ to ask ,basically, what the..? The email said the "government" will come after me if I dont...
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2.0
Newton, Mississippi
Product
Magicjack Phone Service
I liked
  • Cheap
I didn't like
  • Hidden charges
#730195
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Magicjack Phone Service Review

Please disconnect my current line because I found some one using my line and send me on my e mail zaheaa0a@yahoo.com for reset new password Thank you for your cooperation Adel
Al Qatif, Eastern Province
Product
Magicjack Phone Service
#698179
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