Magicjack Phone Service Reviews and Complaints
Clear all filters
(739 of 739 reviews match)
I don't use magicjack much but pay them for the year. Recently had to pay them for a plan even though I already bough the number, otherwise my calls would only appear as some random number instead of my paid for number. After paying, it still does not work. The...
Read more
Nothing in particular happened, just feel their service is outdated.The call waiting service gives really long, loud beeps but can't tell us who's calling. This service has been around for many years with other phone companies. Other thing, they won't allow us to block...
Read more
This company really left wondering how they stay in business . Story is I contacted them to set up a business line. My initial contact was fine with the sale rep I dealt with. I was asked to send copy of my current phone bill so that they could port my number over. I...
Read more
Product
Magicjack Phone Service
I didn't like
- Customer service i recieved
Magicjack Phone Service Review
Magic Jack. Should be called magic junk. Please who ever this may concern Don't buy this junk. It was more trouble than what it was worth. Calls wouldn't go through, bad reception and I had high speed internet. The list goes on. Asked for help several times couldn't get anything resolved. Bad cheap technology. Please don't purchase !!!!!!!!
Be the first to start a discussion
Magicjack Phone Service Review
Purchased a magicjack a month ago paid to have my homephone number ported over found out they couldn't do still waiting for them to refund my money until my money is refunded i can't get a phone number evertime i call them the same asia woman answer the phone telling me she have to fill out another report i think it's a scam ,what's the point of having a phone when no one can call you.
Be the first to start a discussion
Magicjack Phone Service Review
the phone company is not being trueful it says if anyone call u from a,macjack phone .u can call them that is not true,my daug.call me i miss her and i couldn't call her at either time she call me.
Be the first to start a discussion
Magicjack Phone Service Review
Please disconnect my current line because I found some one using my line and send me on my e mail zaheaa0a@yahoo.com for reset new password Thank you for your cooperation Adel
Be the first to start a discussion
I had 2 of these and both worked very well to the point I switched other over to it and they are also all very happy It doesn't take much to set up .Great Great product . Can not understand people complaining about this product but I seen it before . I offer something...
Read more
Was working fine until I disconnected it to change gateways. when I plugged it back in it did not work. I called and they said my subscription had expired and the money I previously paid for the year was only for registration and not phone service???That it did not...
Read more
Anonymous
magic jack suck cant call the chat line and they know your name can i sue them
My magic jack quit working ridiculous , you call its not working they say we now charge twice for and for service got bill for 45.00 paid it like every year now they say you ow 45.00 for phone number. so it is *** now you don't save any money . Don't buy it it is not...
Read more
Anonymous
Found that the extra $20 or 45 is actually a 3rd party that offers phone assistance with your magic jack equipment, router, etc. They are not affiliated with MJ. BUT Magic Ja...
Devices work great, and it is a cheap service compared to having a regular phone line, but equipment comes with bad quality adaptors. They die out after some time, and company does not stand behind the product. They say they replace it for free, but overcharge you with...
Read more
I could write a book on all the problems we had with Magic Jack: technical, billing, customer service - a terrible experience all around and the device did not work as the company claims it would. Plus, took many, many long phone calls to get them to stop billing us. ...
Read more
Anonymous
I've had a magic jack for about five years. Never had a problem with majic jack, but rather a slow speed with my internet provider on occasion.I do not live in the US, but can...
Product
Magicjack Phone Service
I didn't like
- Keeps billing us even after we cancelled
I got a new phone and my caller ID will no longer work with Magic Jack. Also my phone beeps and people I am talking to miss every 3rd word I say. Reception is not clear. There is static and beeps. Saving money is not so great if the product does not work properly....
Read more
I have been a MJ customer for about 4-5 years now. At first I purchased it to try it out and see if it was worth dropping Bell South. Well, I now have 3 Majicjacks I have ported my home phone number to one and wired it so that I use my existing phone jacks in my...
Read more
Product
Magicjack Phone Service
I liked
- Service
- No major problems
- Quality of product
I have used Magic Jack for many years. I started off using the original MJ that had to be plugged in a computer. There were a few disconnects at first. When I upgraded to t...