Magicjack Phone Service Reviews and Complaints
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Magicjack - Refuses to port our number back to Spectrum
Like so many others have said - lousy phone service, lousy customer service, and NOW...refuse to release our phone number BACK to Spectrum! Have filed complaints with the BBB and the Florida AG.
Product
Magicjack Phone Service
Magicjack - Was working fine
All of a sudden MJ Go started dropping every other word. Any clue what's going on? Unless you pay extra, support is worthless!
Product
Magicjack Phone Service
I liked
- Price and it was working fine
I didn't like
- No longer working very well
- You cant talk to a human unless you are giving them money
- Customer service
Magicjack - Scams
To many so called companies are using magic numbers for scamming and seems like company really doesn’t care or even trying to look into. They got into my bank account sending fake check . Bank extends courtesy of 200$! Until check clears then they withdraw check nxt day. Gave your company phone number other day and no response.
Product
Magicjack Phone Service
Magicjack - Terrible Customer Service
My magicjack phone adapter stopped working after the 30 day warranty, customer service is terrible and the only way to get a new adapter is to purchase more service. As I had already purchased two more years of service I don't want to extend longer - Their response was "OK GOOD 
BY"
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Product
Magicjack Phone Service
I liked
- Cheap
I didn't like
- Customer service
Voicemail to email feature rarely works. If you get a voicemail at all it will disappear from your voicemail box before you can listen. Voicemails are often not sent to email, and simply disappear before you can listen, so you'll never know you had a call. Only some...
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Product
Magicjack Phone Service
had for about 4 months. Cannot get a dial tone and never could. Cannot figure out how to get one. Magicjack connected to my cell phone and can receive calls through it but not home phone. Trying to cancel service, but cannot get to talk with a live person. Used live...
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Product
Magicjack Phone Service
I didn't like
- Could not get a dial tone
- Non disclosed charges
2 weeks ago my magicjack stopped working. Contacted customer support, they blamed my ISP, then my modem, them my modem manufacturer. They were unwilling to admit the unit was faulty and wanted me to purchase another unit. I find this to be very, very poor customer...
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Both a relative and me purchased MagicJack without reading the reviews unfortunately thinking it was a good deal. It turned out to be nothing but frustration for us both. The service is very spotty, their software is dysfunctional and antiquated (they do not even...
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Product
Magicjack Phone Service
I didn't like
- Terrible customer service
- Unfair and deceptive billing practices
Never put any money on prepaid calls, magic jack with steal the whole amount and not tell you a thing.Forget about a refund, they just laugh at you. These people are thieves, if this was not a telecom, they would all be in jail All bought and paid for by your elected...
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Product
Magicjack Phone Service
I didn't like
- Getting my money stolen
Magicjack - Not happy did not solve anything passed me off to chat line
No help have Canadian phone # and everyone can't call me without getting a long distance charge!!
Product
Magicjack Phone Service
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I am using magic jack plus more then 5 years and never miss any voice message on email. Call logs always their.