Magicjack Phone Service Reviews and Complaints
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Customers Don't Like
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Customers Like
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Never put any money on prepaid calls, magic jack with steal the whole amount and not tell you a thing.Forget about a refund, they just laugh at you. These people are thieves, if this was not a telecom, they would all be in jail All bought and paid for by your elected...
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Product
Magicjack Phone Service
I didn't like
- Getting my money stolen
Magicjack - Not happy did not solve anything passed me off to chat line
No help have Canadian phone # and everyone can't call me without getting a long distance charge!!
Product
Magicjack Phone Service
Every time i need to make a call, there is always interferience from some one, either pushing ## to cut me off or with other braking call sound, also by cutting sound to every other word so it is impossible to understand what the other person is saying.I use mj very...
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Product
Magicjack Phone Service
I PURCHASED TWO MAGIC JACK 2 TO 3 MONTH BEFORE i ACTIVATED THEM, THE MONTHLY CHARES WAS/ IS MORE THAN I THROUGH, OR MORE THAN THEY WERE SUPPOSE TO BE, SO NOW I HAVE TWO MAGIC JACK, THAT DO NOT WORK, THE ONLY WAY THIS ITEM WILL WORK FOR ME, IS IF I SEND ONE TO THE WEST...
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Product
Magicjack Phone Service
I didn't like
- Well
Magicjack - One way sound
When I call from magic jack they can’t hear me and when they call me at my Magicjack then I can’t hear When I joined the technical support queue it said I am number 54 and when my turn came after almost one hour 15 minutes it said technical support is not available - that is fraud customer setvucr afaqpatel@yahoo.com
Product
Magicjack Phone Service
Had a MJ+.When renewal came up was enticed into switching to MJ Go, newer upgraded device. Phone service went into the crapper. Calls went to voicemail at random, sometimes no ring. Clarity was mostly really poor and unaudible. Invisible cust svc. Only chat available....
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Product
Magicjack Phone Service
I liked
- Affordabilty
- Price
I didn't like
- Chat only help
- Conversion policy
- Knowlegeable live help unavailable
Paid for five years of magic jack.Several individuals would have problems calling me. After the first year the service really started going downhill. I did not know at the time that I was not getting a lot of phone calls/messages. I was sent important phone calls and I...
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Product
Magicjack Phone Service
I don't use magicjack much but pay them for the year. Recently had to pay them for a plan even though I already bough the number, otherwise my calls would only appear as some random number instead of my paid for number. After paying, it still does not work. The...
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Nothing in particular happened, just feel their service is outdated.The call waiting service gives really long, loud beeps but can't tell us who's calling. This service has been around for many years with other phone companies. Other thing, they won't allow us to block...
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Product
Magicjack Phone Service
This company really left wondering how they stay in business . Story is I contacted them to set up a business line. My initial contact was fine with the sale rep I dealt with. I was asked to send copy of my current phone bill so that they could port my number over. I...
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Product
Magicjack Phone Service
I didn't like
- Customer service i recieved
I have used Magic Jack for many years. I started off using the original MJ that had to be plugged in a computer. There were a few disconnects at first. When I upgraded to t...