Product: Magicjack Phone Service Clear all filters (757 of 757 reviews match)
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Magicjack - Majic Jack keeps dropping calls

The calls is dropped after few minutes which is very very bad I hate my MJ
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Review
#1658917 Review #1658917 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Access/ activation issues
Loss
$1000
Preferred solution
Let the company propose a solution
1.0
Details
I used Magic Jack to call Germany, because their rates where at one time reasonable, and all I would do is make a payment for the Entire Year, and be done with it. This year that payment was made on 06/21/2019, in the amount of $128.02 (exactly 31 days ago today)....
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Review
#1596964 Review #1596964 is a subjective opinion of poster.
Service
Magicjack Phone Service
Pros
  • Reasonable prices in the past
Cons
  • Poor customer service
  • Undisclosed extra charges appear after payment
Reason of review
Poor customer service
Loss
$80
Preferred solution
Since they already have $100.- I'm going to have to pay for this year, and then we'll see next year - BAD TASTE IN MY MOUTH!
Tags
  • Magic Jack Plus
2.4
Details
May 2019 I renewed my service. I considered getting a new device since I bought my device in 2014. The site offered update of firmware, so I did that and just renewed the service. AS it turns out I should have gotten a newer, better device but nothing on the site...
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Review
#1585991 Review #1585991 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Pricing issue

Update by user Jun 02

Have not heard from company by either letter or e-mail for call. I did request a credit from credit card which has given me the credit while the charge is under review.

If it does ot come back with it re-charged, I will so acknowledge. The dignity and disrespect can't...

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Review
#1524948 Review #1524948 is a subjective opinion of poster.
Service
Magicjack Phone Service

Magicjack in Lewiston, Maine - Refuses to port our number back to Spectrum

Like so many others have said - lousy phone service, lousy customer service, and NOW...refuse to release our phone number BACK to Spectrum! Have filed complaints with the BBB and the Florida AG.
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Review
#1468135 Review #1468135 is a subjective opinion of poster.
Service
Magicjack Phone Service

Magicjack - Was working fine

All of a sudden MJ Go started dropping every other word. Any clue what's going on? Unless you pay extra, support is worthless!
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Review
#1440131 Review #1440131 is a subjective opinion of poster.
Service
Magicjack Phone Service
Pros
  • Price and it was working fine
Cons
  • Customer service
  • No longer working very well
  • You cant talk to a human unless you are giving them money
Reason of review
Bad quality
Loss
$40
Preferred solution
get it to work!
Tags
  • phone device
A few years back i used the magic jack,i had no issues, i thought why don't more people use this? Clear calls,no charge,etc. So now 3-4 years later i went back to magic jack....I could not get it to connect no matter what i did,they would not pick up the phone but now...
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Review
#1438190 Review #1438190 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Bad quality

Magicjack - Scams

To many so called companies are using magic numbers for scamming and seems like company really doesn’t care or even trying to look into. They got into my bank account sending fake check . Bank extends courtesy of 200$! Until check clears then they withdraw check nxt day. Gave your company phone number other day and no response.
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Review
#1421787 Review #1421787 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Poor customer service

Magicjack in Phoenix, Arizona - Terrible Customer Service

My magicjack phone adapter stopped working after the 30 day warranty, customer service is terrible and the only way to get a new adapter is to purchase more service. As I had already purchased two more years of service I don't want to extend longer - Their response was "OK GOOD Sad BY"
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Review
#1420970 Review #1420970 is a subjective opinion of poster.
Service
Magicjack Phone Service
Pros
  • Cheap
Cons
  • Customer service
Reason of review
Bad quality
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • VIOP

Contact Magicjack Customer Service

Mailing Address:
PO BOX 6785
West Palm Beach, Florida 33405
United States
Phone:
(800) 624-4252
All Magicjack Contacts
Voicemail to email feature rarely works. If you get a voicemail at all it will disappear from your voicemail box before you can listen. Voicemails are often not sent to email, and simply disappear before you can listen, so you'll never know you had a call. Only some...
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1 comment
Anonymous
#1609599

I am using magic jack plus more then 5 years and never miss any voice message on email. Call logs always their.

Review
#1399101 Review #1399101 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Bad quality