Product: Magicjack Phone Service Clear all filters (757 of 757 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
I got my Magic Jack early on. They did not let people know that not all area codes are available - don't know if they disclose that now before you buy the magic jack. My local area codes is not available, so I have to use an area code for a different city than...
View full review
9 comments
Anonymous
#43606

When I ordered my MJ I didn’t know I would have to use an area code that would be a long distance call for my local clients. I bought this thing for my PC repair business almost a year ago.

I have been waiting patiently for almost a year now for MJ to get my area code. I found a site in August that said they would be opening new codes in October around the 17th but there are still no new codes to choose from.

While the call sound quality is good and I can make calls I still can’t use this as my business phone since my clients are local and they would be charged long distance if they called my MJ number. Does anyone know what is going to be done with MJ and when it might be made right?

View more comments
Review
#127668 Review #127668 is a subjective opinion of poster.
Service
Magicjack Phone Service

Magicjack has a phone number

The phone number is on your $46.90 statement. It is the last set of numbers ending with FL. Here it is 561-594-2140 Contact: Peter Russo CFO Primary Phone: (561) 722-0433 I was charged twice, and only ordered one. Talking to live chat is a waste of time. They say they only charged me once. It may come down to contacting the DA in Palm Beach. I kept a printed record of all chats I had with all the live contact personnel as well as all the supervisors to present to VISA when I dispute their claim to the money they charged my credit card. GOOD LUCK!!
View full review
2 comments
Anonymous
#23715

what is this Mr Russo's e-mail if you would be so kind.

Anonymous
#22792

I emailed Peter Russo and got my over payment back with no trouble.

View more comments (1)
Review
#127645 Review #127645 is a subjective opinion of poster.
Service
Magicjack Phone Service

Magicjack is jacked

Magicjack overcharged me for the initial amount which was supposed to be 39.95 I wound up paying 89.95. Then they tried to charge me again the next month 39.95 fortunately I caught it before they could do anymore damage. My bank told me about the many complaints they have received from customers for this product. I know realize that not every endorsement is a good endorsement. I'm I'm placing a complaint with the bbb and fcc. There is no way to contact them on the phone. Don't buy magicjack it is jacked!!! Don't buy it !!!
View full review
6 comments
Anonymous
#89295

*** :grin

Anonymous
#89294

eeeeeee

Anonymous
#89293

:eek

Anonymous
#89290

not good :(

Anonymous
#36353

it is amazingly funny that you found out they were going to charge you again but before they did you managed to jump into your computer and navigate the intenet to stop the transaction before it happened. how did you find out they "tried" to charge you again without actually doing it.

they either charged you or didnt. there is no tried and failed.

you cant tell me you can see the money tranfer future. if you can are you up for hire.

Anonymous
#26332

I have Majic Jack for a year & LOVE IT!

Majic Jack has a phone #561-594-2140

I am renewing my annual $19.95 with Majic Jack, sorry it didn't work 4 U

View more comments (5)
Review
#127085 Review #127085 is a subjective opinion of poster.
Service
Magicjack Phone Service

Magicjack in Charlotte, North Carolina - Magic Jack service or device not reliable

Bought a magic jack several months ago, they claims it works with windows XP or Vista, I have tried it on 3 XP computers and on 1 Vista Laptop. It will work for around 1 day, then it starts shutting itself down, when you try to restart it it says to plug the magic jack in (the USB Port). Spent 4 hours on phone support with magic jack, was passed to 4 different people, who all went through the same scripted checklist. No help, No fix, no offer for money back. I have a useless $39.95 piece of junk. I do not recommend to anyone.
View full review
Review
#125726 Review #125726 is a subjective opinion of poster.
Service
Magicjack Phone Service

MagicJack

Biggest piece of junk you will ever purchase. The whole story is a 'scam' but big time. Hopefully the FCC will shut them down and take all the money they have stolen from everyone they sold to. It is impossible to contact someone to complain to. There are so many problems with this garbage. It never works correctly like a land line. Just getting it start on the computer everyday is a major hassle. You lose calls, you can hear the other party but they cannot hear you and vice versa. Many more problems, reception is terrible at times. Most of all they tell you on their site that you can speak with someone about the issues. Try it and good luck to you.
View full review
Review
#125526 Review #125526 is a subjective opinion of poster.
Service
Magicjack Phone Service

MagicJack = TragicJack

Yeah, I fell for this piece of *** too. I should have known what was to come from a company who has no phone number or physical address. If you want to return one of these pieces of said ***, go to their site and click on the Return box icon. Type in the info, but NOT your credit card number, and then why you're returning it and press Submit. The page will come up with a printable Return Information page with their PO box (STILL no physical address, but now I understand why not). I suggest getting insurance, certified and/or delivery conformation before returning it. Also call your credit card company and tell them not to honor any billing from these *** If it's been over a month since you bought it, see if your credit card company would be interested in taking back the charge and deny these idiots the funds. Citing fraud should help you along with that.
View full review
4 comments
Anonymous
#588098

*** *** ***, problems problems problems....

What was the issue you HAD with it? Probably relates to either a dino computer, poor internet connection, or their really poor customer support.

Their actual service/device seems to work well for me.... but then again I am a PC Tech and understand the requirements for it to work.

Anonymous
#405868

i call witha preblem they never answer

Anonymous
#21337

:(

This thing sucks! Very choppy calls all the time!

And the customer service SUCKS!

No address, no phone number...

I want my money back... and I want the number transferred~!

Anonymous
#17741

This is my follow up I made a few weeks ago well it turns out MagicJack didnt give me back my money but my credit card did. they never released the hold.

They advertise they even reimburse you for returning the product. Another false statement.

Took me over 15 days to get my money back Good Riddance MagicJack. I'd also recommend you send back the product Certified/Delivery Confirmation and keep that RMA number in a safe place if case you ever have to dispute with your CC.

View more comments (3)
Review
#124342 Review #124342 is a subjective opinion of poster.
Service
Magicjack Phone Service
Have had Magicjack for a few months. Its great. No problems, great qualiyt. Very inexpensive. Hope this helps you. Quality keeps getting better. The device installs very easily with no problems. Don't know how they make money since it is so cheap. But that is great...
View full review
7 comments
Anonymous
#430140

There are some people that would complain if you hung them with a new rope... and others that are so cheap that they are never satisfied, regardless of the cost.

It's not what you pay for what you get, it's what you get for what you pay... I've had no problem with Magic Jack and recommend buying from Radio Shack who can answer questions before they become problems.

View more comments
Review
#118625 Review #118625 is a subjective opinion of poster.
Service
Magicjack Phone Service