Product: Magicjack Phone Service Clear all filters (0 of 752 reviews match)
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I called magic jack to add more time and person could not help me. He said I had errors on my computer and for $99.00 he would fix it for me.I told him I did not want him and I had someone I my house who could do it but he insisted that he had to do it. I said no and...
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Magicjack Phone Service
#560919
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I Didn't expectate to pay to transfer From my Cell to majicjack so but it happen International calls i put $ 10.00 lást Year and i make ONLY one CALL and all Money gone This Year i put ANOTHER $ 10.00 and gone AGAIN so My yearly SERVICE expire in April next Year...
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Magicjack Phone Service
#549518
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Magicjack - Magic Jack stopped working - could not complete call though got dial tone

Could not complete call though got dial tone. Called MJ help line 855-325-4813. REc. voice recording helping other customers then after holding disconnected. Called back several times and got fax signal. I even called back on another phone number and got the same fax signal response. I would not recommend using this service, Magic Jack, if for any important line. I only use as extra phone. Previously, I had an issue with Magic Jack where I started with a plug inserted in the back of my computer so the computer had to be on to use the phone. Later I switched to an insert into my router. For the latter I paid for what I thought was 5 years service. But now I am being charged yearly for both. Caution, watch what you are doing with this company!
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Magicjack Phone Service
#501463
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Magicjack - They won't stand behind their product.

If this is not acceptable please send me the official form. Where is it on the website? It asks for the zip code of the company, will not take zip and STOPS RIGHT THERE. HERE IS THE COMPLAINT-- I have a device from Magic Jack and provided a phone service. However, they will not fix the problems. the phone quit working, their device is faulty and they will not replace it. They requested remote access which was denied, however, they tried it anyway and as a result crashed my computer. Now there is no service and the last message on the computer was "remote access unsuccessful", so apparently they have tried to access their software. Instead of replacing the device they have chosen to create other problems to retaliate against customers. This is not acceptable and should be investigated. If anyone from BBB or other investigative agency wants to verify the issue, the laptop is here for your inspection and evidence for the investigation. Thank you for your help. I am a senior and need my phone and computer service. Linda MooreCustomer #8127998567 Copy of FCC complaint form:Confirmation FCC Submission Confirmation:
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Magicjack Phone Service
#491911
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Magicjack - Scammers

I am disabled homebound senior. This morning phone rang and woke me up. When I answered they hung up. I did reverse dial and got robo answer stating "Majic Jack Customer" we can't take your call. You can eave a message. How did they get my name, my phone number. I never showed any interest in this scamming company. I want to be removed from their call list. I want pop up ads to stop. How do we get rid of this scam company. Now to file complaint I have to come up with at least 100 words This is one more hassle to simply state my complaint about company to which this website is dedicated. Enough words yet?
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Magicjack Phone Service
#489327
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My Magic jack is not working the phone say line in use, when I try many time to make a phone call but still the same no work, it may disconnected, I think because the power is out by the strong winds weeks ago, after the power back on, the Magic jack phone not working...
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Anonymous
Anonymous

You get what you pay for....you want cheap you get cheap....I know many people who had magic jack and finally got rid of it because it was nothing but problems....you will not...

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Magicjack Phone Service
#487757
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Years ago I subscribed to magic jack when you had to leave your computer on. Worked fairly well for long distant calls. Not convenient for incoming calls and I was not going to rely on it. Also found It was only as good as my internet service. I finally stopped...
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Anonymous
Free2serve

THANK YOU FOR EXPLAINING THIS TO EVERYONE!! They want to blame Magicjack for all their problems with their phone connection, but it can be so simple as your internet connecti...

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Magicjack Phone Service
#480703
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Yes sirs, anyways this is my complaint on whether the connection can be fixed on my Magicjack phone number! I´m tired of not being able to receive any calls but before it wasn´t like so. But I sure can dial out but my complaint has to do with not receivng any calls....
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Magicjack Phone Service
#476719
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I signed up yesterday to magic jack plus and everything connected ok, however, today I tried to make a long distance phone call and it said that it would cost me 5 cents per minute. I called Magic Jack and asked, Why is that, if all calls are supposed to be unlimited...
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Anonymous
Anonymous

You say that you "called Magic Jack"??? Care to give the number you called? You CAN'T call them!

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Magicjack Phone Service
#465138
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Had MJ Plus for a year and worked fine. Stopped receiving calls with no notice, callers just got ringing. Outgoing calls ok. When found out, very frustrating spent three hours on chat (no phone support). At instructed, upgraded firmware, then MJ stopped calling out...
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Magicjack Phone Service
#458830
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