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Magicjack Phone Service Review

Please disconnect my current line because I found some one using my line and send me on my e mail zaheaa0a@yahoo.com for reset new password Thank you for your cooperation Adel
Al Qatif, Eastern Province
Product
Magicjack Phone Service
#698179
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Have contacted Magic Jack 4 times (chat) and told them I cannot receive any calls. The incoming caller hears "The Magic Jack customer you are trying to reach is unavailable". There is no dial tone. I can force a call outbound by pressing the keys on my Panasonic...
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1.7
Product
Magicjack Phone Service
I didn't like
  • Chat room only unresponsive
  • Customer service
#683017
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When I renewed MagicJackGo, payment got put on wrong device and MagicJack says they have issued credit but I have not gotten it.

Called MagicJack the first time because I got a notice to renew a couple of days after I already did that. After talking to them, they said that could not 'move' the credit from the wrong device to the correct device. All that they can do is refund it and bill me on the other device. I was told to expect the credit on my credit card within five business days. It is now passed the five business days and when I called MagicJack, after waiting and then speaking to an Indian Sounding person, I was told that I should call my credit card company and have them call MajicJack. MagicJack phone service is mediocre at best. MagicJack customer service is horrible at best. I am not sure that I want to continue using my MajicJack device. I may just consider the money spent as '*** TAX' and give up.
Product
Magicjack Phone Service
I liked
  • Concept
I didn't like
  • Customer service
#679430
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After using and loving Magic Jack for years, it suddenly stopped working and i could not receive calls. I spoke with live chats on the phone for three nights for 6 hours each night and still no repair could be done on my magic jack plus that I paid $49 for. I decided...
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3.7
Product
Magicjack Phone Service
I liked
  • Service when i had it
I didn't like
  • Chat conversations and unresolved issues
  • Technical support
  • No refund policy
#670268
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I would like to cancel my magicjack service it seem to they want to charge me for making it work . 714 847 5346.My phone has been used in china and Africa .it seem like it has been compromised by unautherized use'.they charged me 149 dollars for something I don't...
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Product
Magicjack Phone Service
I liked
  • Inexpensive pricing
I didn't like
  • Bad phone service
  • Technical support
#648420
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A message on my phone said "No Line". I did not have a dial tone and couldn't call out. I received incoming messages on my computer and could play them. I called the service number and talked to some heavy accented *** that I couldn't understand. I got to talk to a...
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1.0
Lakeview, Oregon
Product
Magicjack Phone Service
I didn't like
  • Customer service
#620124
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Over a five year period of being a customer I have now dropped three separate phone number accounts. The only way you can communicate with the company is via Chat. It is fairly obvious that English is not the primary language of any of the representatives that I have...
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1.0
Product
Magicjack Phone Service
#611410
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Magicjack Phone Service Review

Not a good service at all
Product
Magicjack Phone Service
#595550
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Magic Jack intercepted all my incoming calls on the first ring and told callers they were my voice mail. But they did not give me any access to my voice mail and refused to do so unless I paid an additional 5 years in advance at $149.00 and a service charge of...
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Product
Magicjack Phone Service
#585127
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Magicjack - They sent a "upgrade" that never worked but refused to reactivate the old one that did. FIVE days on tech support.

I have never worked with such a horrible company, ever. They do NOT listen, they are trying to blame the internet service and i have done everything they have asked to get the phone to work. They keep giving me the run around and refuse to refund the balance of my service. I have been told that I need to get a new router for $$$$ so that their $ MJ will work. I have been told so many stories that I have forgotten which ones are in what order. I would NEVER purchase from this company again. I cannot recommend that you so so the first time. Run away, save yourself.
1.7
Details
Customer service
Price Affordability
Website
Product
Magicjack Phone Service
I didn't like
  • No customer service
  • No refund policy
  • Support
#564287
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