Product: Magicjack Phone Plan Clear all filters (0 of 47 reviews match)
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Canadian # was given so I thought...everyone in my own town is asked to pay long distance charges?So tried chat useless tried calling sent me to live chat useless told me to buy new# so I did $10 american so $20 Canadian... still long distance charges are asked chat...
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Magicjack Phone Plan
#1185802
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It's a group of unscrupulous people together to deceive and rob people!The product does not work and the CON-ARTISTS just hide offering you no solution for the problems! It is cheap, but how good it is if it does not work properly? Customer service and technical...
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1.0
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Magicjack Phone Plan
I didn't like
  • Cunning deceiving
#1135333
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Tried to renew subscription, credit card declined 3 times.Checked online banking only to find 3 charges debited from my account for the yearly subscription rate $35 plus admin.fee $2.73 so $37.73 x3 plus $1.00 whatever fee. How can this be? The card was declined....
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Magicjack Phone Plan
#953263
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Magic Jack does not issue any type of notice your subscription is about to elapse, they simple cut you off. Now they are saying the plans have change (as of 11 days ago) and you must now buy either a 5 year or 10 plan for close to $200. When I requested to speak to a...
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Necedah, Wisconsin
Product
Magicjack Phone Plan
I didn't like
  • Customer service
  • Agent
#768415
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Magicjack - Magic Jack Installation

I attempted to install magic Jack on my computer, it froze on step TWO, I attempted to call the phone number on the package for help, phone disconnected, next I attempted to find help though the internet. I discovered a help button on the equipment( live contact) I was told to give them access to my computer, I did upon them getting access I was told there is a lot of down loading going on and it is hackers from Russia or China, she said they could fix the problem for three hundred dollars; I said I'll think about it and call back, she said if I do that there will be a additional one hundred dollars. I said forget it broke the contact removed the programs and equipment from my computer, I plan to return the magic Jack to where I bought it for a full refund.
1.0
Details
Customer service
Diversity of Products or Services
Website
Product
Magicjack Phone Plan
I didn't like
  • Ripped off
  • Thec support and customer service
  • Hiden customer pnone service
#704186
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on December 08,2013 I purchase a magic jack at Best Buy and pay for a 5 years plan and now on june 07,2015 my number was disconnected when I call customer service at Magic Jack they told me have to pay for another 5 years on my phone number, because the 5 years plan...
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1.5
Product
Magicjack Phone Plan
I didn't like
  • Poor customer service
  • Non disclosed charges
  • Thec support and customer service
#646845
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Magicjack - MJ is a POS

After talking for a FEW minutes, it just stops working.I have contacted their support and they told me a couple of things I could try but nothing seems to correct the problem. I have gone on the internet to try and find a solution. Several things to try are available on the internet but they seem to be just so much BS. Nothing helps. As soon as I can get a new cell phone plan with unlimited minutes I will be terminating magic jack. Their support team must be reading (answers to your questions) from a script because none of their answers work (and I have trouble understanding their accent)
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Magicjack Phone Plan
#643613
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Magicjack - Scrambles your phone to get you to buy cleanup service

never talked about why my phone isn't working just wanted to sell cleanup network service. I won't buy so they got rude and said they couldn't help me then hung up. I'm stuck with 5 year plan and no phone service. scam !!!!!!!!!!!!!!!!!!!scam!!!!!!!!!!!!!!!!!!! scam!!!!!!!!!!!!!!!!!! scam!!!!!!!!!!!!!!!!!!!!!! I thought this was a fair and stable company to handle my phone service. They connect to my computer through their magic device and started rambling around that when I knew they were up to something. I don't think I have yet to feel the backlash from what's to come. How do I protect myself now that I made the mistake of letting them trick me
1.0
Details
Discounts and Special Offers
Product or Service Quality
Style and Design
Warranty
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Product
Magicjack Phone Plan
#539445
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Magicjack - Magic Jack porting numbe and refund

No phone for over 3 weeks because MJ has not ported my number now I just got an e-mail for a $30.00 charge to port the number. This outfit is out & out crooks. They could not get my MJ to work, They could not get into my computer to fix it. This whole situation is because MJ does not always work. Not my fault. Never sign up for the 5 year plan because that is where the problems started. They even sent a new MJ and it did not work either. If you are happy just sign up for the year.
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Magicjack Phone Plan
#527710
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Magicjack Phone Plan Review

Hi I had my magicjack linked to my cell ph but never got it to work for more than a day or to. I got tired and roved it from phone. However it seemed that my 5-year plan was decrivated altogether. I can't accesss magic jack feom my pc
Product
Magicjack Phone Plan
#492096
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