Product: Magicjack Manager Clear all filters (0 of 11 reviews match)
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I worked with 2 magic jack tects on the phone for hours on the phone.They could not get the replacement jack working. Then a supervisor nick Wilson came on phone to help. He was very disrespectful and called me ***. He sent me a code that took over my computer. He said...
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Magicjack Manager
#900962
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I have been with Magic Jack for years with more than one device at times. I even recommended this device to my elderly mother in Canada. While visiting her, she received a call from Magic Jack sales offering her an extension to her service with the Canadian number...
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Anonymous
H keenan

Try contacting a person at magic jack. Impossible! Circular runaround. Magic jack calls do not "ring" my phone. How to fix? Who knows! Impossible to get chat or any ot...

2.5
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Magicjack Manager
#747657
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I recently tried to renew my two magic jack devices for five years. One device renewed fine but the other one would not work. When I spoke with tech support on their "live chat" feature, It was apparent that the support person was getting confused about my problem. ...
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Magicjack Manager
#614056
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After explaining at length that the credit had not been applied to my account, I was eventually transferred to a "higher level of support" Faye, who was quite rude and condescending . When I asked for the name of her supervisor, she said she IS the supervisor, so I...
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Magicjack Manager
#494941
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The new Magic Jack Plus failed after 3 days. The only "support" is through a live IM system that is overburdened and very slow. The agents seem to have a script "unplug the device, wait 3 minutes, etc." then the next step is "turn off the router, wait 3 minutes, etc."...
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Magicjack Manager
#444014
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This company has the worst customer service i have ever dealt with. i signed on and noticed that my device got switched and i never told them to switch devices. i tried to call them, but they do not do ANYTHING over the phone. i tried to explain what happened on their...
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Magicjack Manager
#441024
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Avoid MagicJack Plus, Avoid MagicJack. While quality of the phone service is OK while the device works, the equipment is not reliable, it fails again and again. The customer service will kick you around and then kick you out. You will pay again and again for their...
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Magicjack Manager
#374863
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I did but it seem at though you want more money to reply!!!! It look like I need a Lawer!!!! I have been charged double for 1 magic jack plus & very up set that I can not geta manager!!! I was charged $89.97 on 8/12/ 11 & $73.31 on 9/10/11 If you think I going to let...
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Anonymous
tim

you can go to the credit card company and file a complaint and most of the time you get your money back but you need to do it fast thay have a time limit in filling.

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Magicjack Manager
#271025
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I paid for my magicjack on 1/6/2011. they sent me an email stating it was not paid. I paid for the whole year, with my debit card.He got smart this is the conversation Ezekiel: Thank you for waiting Ezekiel: We are sorry to inform you that your card is out fund and...
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Anonymous
Es

Had the same problem with ezekiel... has an A**hole!

Anonymous
Well I'll be............

Remember folks........Banks NEVER make mistakes..

Product
Magicjack Manager
#220418
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Chat InformationImportant. Important. If you are not able to make calls or having trouble with your contact list, please Click Here for fix. This will be your best solution. You should not click here if you do not have this problem. Chat InformationYou are now chatting...
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Anonymous
may

i got a magic a year ago,how can i pay my yearly service? can you email me maydeang@yahoo.com

Anonymous
tinay

i want to re regietermy magic jack.. howcan i do so?

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Magicjack Manager
#173137
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