Product: Magicjack Internet Service Clear all filters (0 of 127 reviews match)
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I purchased a magic Jack Plus a year ago and paid for 5 years of service(big mistake) I also paid to have my number ported over to Magic Jack, I started having problems, calls coming in but could not hear the party on the incoming call. Magic jack blamed it on my...
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Anonymous
rev

Finding a human at MJ to talk to (not chat with) regarding support is like trying to find a pink unicorn that crop dusts rainbows . File a complaint at FCC dot GOV and wat...

Anonymous
FED UP WITH THE MAGIC JOKE

Yes, This Magic JOKE is a SORRY SERVICE! Same problems cannot hear the other party or they cannot hear me. Gotta call them on my cell phone, their service would be worthless i...

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Magicjack Internet Service
#506333
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Lost dial tone on 7/4/14. Called in for service. Spoke to two support techs who were unable to resolve issue on phone #1. Then tried to activate new phone #2 and get a number to be able to make calls. No one followed throUgh to give me new number or transfer number...
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Anonymous
rev

Please let me know if you issue has been resolved. I may be able to help you .

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Magicjack Internet Service
#506236
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I would guess not everyone is happy with MJ but for me it's worked well since I started with this company 2007 when it first came out I ordered three MJ two for my home (wife and me) and one for my son who was in Germany at the time. I had a year of service on each...
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Magicjack Internet Service
#499616
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AFTER REBOOTING ROUTER,ETC. TWICE, MY INTERNET CONNECTION IS FINE BUT MAGIC-JACK IS NOT.THIS WAS AFTER HEARING THE FOLLOWING;"01 CHECK YOUR INTERNET CONNECTION or GO TO CUSTOMER CARE". AT THE WEBSITE, I CAREFULLY READ ALL THE TROUBLESHOOTING QUESTIONS,ETC. AT WHICH...
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Magicjack Internet Service
#451480
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I have had a particulary difficult summer with the death of amy mother and the birth of a grandson. I ordred the Magic Jack Plus on July 30, 2013, and it arrived a few days later. Our grandson was born August 5th, and has required much help from us with the child. On...
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Anonymous
Melissa

I have no idea what this review has to do with the product quality or customer service...???

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Magicjack Internet Service
#447448
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Magic Jack's package states that all you need to make it work is a telephone and a high speed internet connection. I checked MJ's website, and their requirement is a mere 128 kbps connection. My Hughes Net Gen4 service is 10 mbps upload and 1 mbps down. 8...
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Anonymous
Michael

OBItalk/ google voice will work with Exede. The device will cost about $50 and voice service is free

Anonymous
Anonymous

Thanks for your infomation.

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Magicjack Internet Service
#411560
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I have Had computer and internet problems ever since I got a magic jack. I have had viruses galore!I have to reboot the computer or the internet modem in order to get internet. When I call my home number it goes straight to voice mail. There are Absolutely no helpful...
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Anonymous
Beri10

I do not work for or am in any way affiliated with magicjack. You state that you have to reboot your computer or internet modem to get on the internet. That is not a proble...

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Magicjack Internet Service
#390766
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Magicjack - Grabilina

i bought MJ plus on 2/21/13 and paid $20. to port my phone # to MJ. i cancelled service online, because there is no customer service human i could find. i was on the internet with MJ and on the phone with my prior provider for 2 days. finally i get everything cancelled and my phone # released when i check my email and find a charge to my credit card for $30. to port my # back. no one ever said anything about a charge to release my phone # i personally' would never recommend this product to anyone.
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Magicjack Internet Service
#388871
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Purchased MJPlus advertised as "no computer needed!" BULL crao, Buyer beware, if you don't have internet service with a modem/router, you will not be able to use this device. The MJPlus MUST be connected to the internet router/modem! Purchased unit on 12/11/12; I...
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Anonymous
francie Mc

I too purchased a MJ Plus back in July 2012. I continually get dropped calls & the conversation breaks up so much that everyone only hears every other word. Beyond frustrating...

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Magicjack Internet Service
#381411
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I'd purchased Magic Jack Plus from Micro Center in Cambridge, MA in July 2012 for $73.95 plus Tax. Registered with 5 additional years "Five Year Platinum Preferred Plan" for $99.75, and Regulatory and Compliance $4.79 in total $104.54. No problem, no issue. When...
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Anonymous
jeffsduncan

Please wait for a site operator to respond. You are now chatting with 'Terrence' Your Issue ID for this chat is LTK5540101094960X Terrence: Hello, how may I help y...

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Magicjack Internet Service
#379302
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