Product: Magicjack Internet Service Clear all filters (127 of 127 reviews match)
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I am SO sorry that the Magic Jack is not working for some customers.I felt compelled to write a positive review for the one company that has saved me a ton of money! I am in the 40-50 age range and sort of old school. I didn't want to give up my landline for safety...
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4.1
Product
Magicjack Internet Service
#856347
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I bought a new computer with op system windows 8. My silver MJ could not install on my new computer. Customer Service insisted that I purchase an upgrade for $27.00. I refused to purchase an upgrade as I had been using MJ for more than 5 years and there are free...
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bobs2015
bobs2015

You might consider upgrading, for free to the new Windows 10. Or, better yet, figure out how to get Windows 7 instead as the new Win 10 seems to be unreliable and filled with...

1.5
Product
Magicjack Internet Service
#757658
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With my original purchase I paid for a replacement device if the original quit working. MJ wanted me to pay $24.95 now. I said no because I already paid for the replacement. They finally agreed to give me a unit, but want credit card numbers. I said no. They ended...
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1.0
Product
Magicjack Internet Service
#708641
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I have bought a new Magic Jack one month age, and send it to Egypt. and it sometimes worked and sometimes not. For one week, it is no longer working at all. We tried it in other computers and other places that have Internet access, but computers cannot recognize it at...
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Anonymous
Anonymous

I tried downloading hotspotschield it worked for me sometime but when I updated it , it stopped working

Anonymous
Anonymous

you have to call your internet service provider to open 2 ports in your internet line ( number 5060 and 5070 udp )

Product
Magicjack Internet Service
#705174
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I stated with the original Magic Jack that connected thru my computer. It was good but sound was not quite perfect. After a few years I upgraded to Magic Jack +, and the sound quality was as good as any land line. The cost was almost negligible. Unbelievably cheap. ...
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Product
Magicjack Internet Service
#684021
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I have been dealing quite unsuccessfully with MagicJack customer service for 3 days now. I lost service when I installed a new modem/router and used the online help chat. "Margaux" was some what successful in getting the internet connection established but the system...
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Anonymous
Anonymous

I too an experiencing customer support disconnecting me. For thee days I have been unable to make out going calls or to receive incoming. Magic jack customer support hasn't be...

Product
Magicjack Internet Service
#674553
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I don't know if MagicJack is real business. I buy MagicJack in 2014. It is primitive and have very bad phone service. They have not included real customer service. No phone number to call! You need to look where to go, and, if you funded something, you will be "play"...
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1.0
Product
Magicjack Internet Service
I didn't like
  • Bad phone connection
  • Technical support
  • Hiden customer pnone service
#614346
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I've had many magicJacks over the years and this year I've made several attempts to use the magicJack cell phone app and have had nothing but problems and you are ONLY! allowed to get it resolved online. However I can never get an actual MJ-TECH, instead I get some...
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2.0
Product
Magicjack Internet Service
I liked
  • Magicjack go
I didn't like
  • Cell phone application
#557480
Reply to reviews
Please wait for a site operator to respond. You are now chatting with 'Russel' Your Issue ID for this chat is LTK111530132948134X Russel: We use Tech Chat to better assist you by sending instant upgrade links, running diagnostic tests, and troubleshooting your Internet...
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1.0
Product
Magicjack Internet Service
#528321
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just bought my magic jack, had a simple question, I think was talking to someone in India who might have laying under a elephant , while it was using the bathroom, so noisy I could not hear him, now keep in mind I have not hooked it up yet, he kept telling me its my...
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Anonymous
BADDD

Magic quit working from the wall jack..all customer service would do was try to sell a 250.00 computer clean up kit because they claim it's the " network" not the phone.....h...

Product
Magicjack Internet Service
#522813
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