Product: Magicjack Internet Service Clear all filters (0 of 127 reviews match)
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Majic Jack is supposed to handle all local Long Distance calls. I have paid for 5yrs. Got a RECORDING saying the number is on a conference call line or platform and I need to prepay to complete this call! Doesn't most businesses have this these days? Was...
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Anonymous
Angel

Here are MagicJack customer service lines. The business really tries hard to keep these numbers hidden: recorded message w/instructions: 561 594-2140 M-Sat Eastern time 1...

Anonymous
oldngrey

did the bait and switch on me too. had been calling same number for a year, 2 days after I renewed my service I can no longer call that number...ripoff bastards

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Magicjack Internet Service
#343354
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i tried to renew my service and after i entered my credit card entry i got an error.i chat with 3 representivetes and each one told me to reenter my card.well they could not help in getting the problem resolved.so i got charged for 3 payments and my service...
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Anonymous
David

Have MJ 4 yeears and when in Canada or on the Boat saved alot of Money. they took renual out of bank Feb. Today i went to use and it not work, call my number and it says its u...

Product
Magicjack Internet Service
#328699
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MagicJack can be an attractive alternative to a land line, or a supplement to a cell phone. But be aware of the limitations before you buy. The device is unreliable and customer service is virtually non-existent. Also, MJ makes it's money on the add-ons, MJ+, changes...
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Anonymous
Rizky

Phil Suarez - Thank You Meridith for the absolutely beutaiful pictures. We are thrilled with the photos and need extra time trying to decide which ones to choose! So many ar...

Kenbad
Kenbad

Your right that was funny and it isn\'t that bad for 40.00 a year for a new one and new subscription if it works for you.

Product
Magicjack Internet Service
#326145
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I have been trying to transfer my number from Magic Jack for more that 2 months not. It has been a terrible experience for me. I will advice people Not to fall into Magic Jack trick to luring people to buy. It is a big fraud that Government should investigate. Read the...
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Anonymous
Dee Graham

I have similar bad experience, no customer service at all. I need to move Magic Jack to a different computer, screen comes up on new computer, past call record downloads, but...

Product
Magicjack Internet Service
#326009
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BEWARE of Magic Jack PLUS! Recently I started getting "error 23" when I'm plugged directly into the Modem (no computer involved). The error message (voice) says it's a problem with my Internet connection: PROBLEM, I'm receiving the same error message with...
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Anonymous
Anonymous

I'm not completely tech illiterate so I tried this but I couldn't figure it out on my ATT U-verse Motorola NVG510 router. In desperation I chatted with Vera on Magic Jack's te...

Anonymous
CommonSense

dumb people should not play with high tech toys.

Product
Magicjack Internet Service
#320037
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Magic Jack is know to be unreliable and score to the lowest for customer service but today they have found a new way to make money. Beside the fact that they will never allow you to talk more than 90 minutes at a time, they will not allow you to call some specific...
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Anonymous
shaybrd

Horrid, I could get the dial tone but couldn\'t dial the number. Techs have no clue as what to do and just pass you off to next tech. Then they wanted $30 to port to new comp...

Anonymous
MajicJack does not have custom

Terms of service reads... You may not cancel additional years of service unless you purchased said plan with a 30 Day FREE Trial, at which time you may return said plan withi...

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Magicjack Internet Service
#318021
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Magicjack - Magic Jack internet provided phone service took our money for services not provided

Magic Jack internet provided phone service SUCKS! We used they're service for 3 years and every year it would go out on us and we would loose our phone service. The only way to contact them is through the internet, not by phone. We NEVER spoke with anyone, we could only communicate via internet. When it happened this last Dec. we contacted them and all they would tell us to do is to trouble shoot this and that with no avail. The 1st night we were on the computer with them for at least 5-6 hours with at least 5 different agents/technicians. After being transfered to this person and told to do the same thing the last technician said to do, we gave up. We tried this for 3 days, going through the same thing every time, finally we gave up totally. We may have been able to get better service with 2 tin cans and a piece of string. Last Sunday they took $36.00 out of our checking account. They shouldn't just take anything out of our account with out prior notice, even if we were still using they're services. Since we're not using them anymore they definately don't have the right to be taking money out of our account. WE WANT THAT MONEY BACK!! We also want EVERYONE to know that they are NOT what and who they say they are. Most discusted, Ann
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Magicjack Internet Service
#311303
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The advertising for this device is deceptive. It states the item can be used without a computer. It does not mention that the internet is required. Therefore, you must pay for monthly internet service in order to use this device, if you don't already do so. Customer...
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Anonymous
db

magicJack requires one of the following Internet connections: Broadband High-Speed Internet Cable Internet DSL WiFi Wireless WiMax A m...

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Magicjack Internet Service
#306297
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Magicjack - MajicJack

Recently purchased a MajicJack Plus. Already have one hooked up to my computer. Now I've listened to the sales pitch many times b4 purchasing this one. How they minimize a computer and put into the plug. Then all you would have to is connect the MajicJack to it, phone line, and poof, you have phone service. But....they forgot to mention about a modem or router that would be needed for it to work. I've chatted with 2 people (majicjack), who both said (like it's a written note or something) " It's common knowledge that the magicjack needs an internet connection for it to work." Like as if I don't know that, I said, remember, I have one already. All in all, the left hand doesn't know what the right hand is doing.
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Magicjack Internet Service
#305035
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Magicjack - Thank you

Thank you all for your complaints, we were seriously considering trying the Majic Jack. These reviews have suggested otherwise. We believe just reading these reviews saved us money and headaches. Good luck to all that have purchased Majic Jack and are now stuck! It is too bad that the media and consumer reports don't get involved to stop this falsifying advertising. It seems like evertime you turn around there is a commercial advertising Majic Jack and now! you don't need a computer but you need internet service? go figure. They must think people are idiots or are they?
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Magicjack Internet Service
#303265
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