Product: Magicjack Customer Care Clear all filters (0 of 56 reviews match)
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Magicjack - Magic jack didn't work at all!

Magic jack didn't work at all chat lived with 15 different people in 2 days in hold forever some of them never came back to the phone again problem never got solve I chat lived with different people again to cancel services after trying continuously to solve from with no resolve a month and half later after cancelling service no refund of any money back to me & they want to charge me extra $30 to release my phone number after they keep my money no good customer service , steal from people horrible people working there they don't even want to talk to you like human being in a phone all they want to do is live chat with you but the problem is never taking care off. Don't recommended this company to my worst enemie!!
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Magicjack Customer Care
#489171
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Magicjack - I'VE RENEWED MY DEVICE, MY PHONE NUMBER, AND I STILL CAN'T MAKE A SIMPLE CALL !
I have bought Magik Jack Plus, three years ago + a Canadian phone number. The second year (last year), I have renewed my MJP device, but not my phone number... Because I didn't use it at that time and I didn't care if I had to change number later. This year after...
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jflower19
jflower19

Okay let me try this again.Have you tried going to the Magic Jack site, then go to bottom of the page and find Support FAQ click on it, once there in search tab type (Magic Ja...

jflower19
jflower19

Have you tried to go to there site look under Support FAQ, in search you type(Upgrade Magic Jet Plus). Until you do this it won't work. They have a newer interface firmware a...

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Magicjack Customer Care
#463123
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Dad died, left his Magic Jack Plus to me, I tried to register his account in my name explaining the situation (their chat people really only have canned answers and no one in authority). After a lengthy chat and being transferred to a second agent, they dropped my...
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Magicjack Customer Care
#379237
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magic jack is a fraud. they should be investigated. They take your money out of your account even before the 30 days was up and than they claim they got the product back a day late when it was signed the day of. But to try to get through to anyone in the company is...
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Magicjack Customer Care
#353258
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I have had majicjack for about 4 years now, I have bought over 12 devices from them, turned several of my clients and friends in to believers. i had so much faith in magicjack that I bought their shares! NO MORE though!, I have been burned and will now spread the word....
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broccx
broccx

been trying to renew my MJ over 2 months so far, here is my chat with them from today: You are now chatting with 'Jaclyn' Jaclyn: Hello, how may I help you? me: trying to...

Anonymous
Leandro

Janice Gindel - Carol, you must be on Cloud 9!!! Your grandchildren are soolooo precious, the pics are outstanding!! Love the one of Baby Jack smiling while his Dad is holdi...

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Magicjack Customer Care
#326028
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My complaint to MJ In March 2012, I have bought two MJs and since I am using the MJ as my regular telephone connection, I have PROBLEMS receiving or making phone calls. ALL calls, INcoming or OUTgoing, are CUT OFF several times - NOT even lasting a full minute. This...
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Anonymous
mike

:( MAGIC JACK THE COMPANY FROM ***. I HATE THOSE *** OPERATORS WHO ARE NOTHING BUT BLOODY *** TERRORISTS. THEY ARE EXTREMELY ***, WHEN YOU CHATTING, THE MO FU CAN\'T TELL IF Y...

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Magicjack Customer Care
#322279
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MagicJack Plus non-connection probs

I purchased a Magicjack Plus and tried to register the device. After filling in all the details, credit card info, I got the message to say I was registered. As soon as I tried to use it it ask me to registrt again, this I did several times using different Credit cards and email addresses but not luck. I have contacted the on-line support probably 10 times. I get the usual run around, my situation is on priority, havs gone to a higher level, watch for an email. No-one can tell me what the problem is. Someone remotely connected look at some network setting and then just gave up and disconnected with out letting me know. Everyone you talk to tells you it has gone to a higher department which makes me think the service desk is in India or some othet remote place. The verbage used gives it away. I have used Magic jack before and was quite happy not sure what the problem is this time. I think it's about get the money from the customer, if it works great if not who cares!!!! If you contact the accounts dept they fob you off to the on-line people who.....yes you guest it DON"T CARE.
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Magicjack Customer Care
#313581
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Bought the MJ+ in February and hooked to router. right from the start it continually dropped calls, the sound quality and sound levels were terrible. next day i could not receive any land line calls, so after a hour in the online chat room it did finally get resolved,...
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Anonymous
John Anderson (alias)

:( I have been using MagicJack for a number of years. Several months ago I \"upgraded\" to MagicJack Plus but I couldn\'t get a connection even after talking to four (4) diff...

Anonymous
Pat

Sent mj back due to poor audio. Had old # tranfered to mj. Am onw without ANY land line service till phone co. can re-establish -about 10 days. Customer service with mj is ...

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Magicjack Customer Care
#308470
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Magicjack - Magic Jack

Up until Mar. 8th I was able to use my Magic Jack. On that day I could receive and make long distance and local calls. I've had this since Oct. of 2011 and it has been working fine. I couldnt call locally. I tried on line chat but they didnt seem to solve the problem or even care. They are a service that should be looked into. I've contacted the FCC and filed a complaint. Dont buy this product you will be very disappointed if you try to get customer service. I wont restitution from this company.My Magic Jack is the regular one not the plus.
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Magicjack Customer Care
#303536
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Try to keep it short. They could not port my number on a old magic Jack customer service no help (idiots) just retry. Dummy me ordered magic jack plus and tried to get number ported at registration they say number already transferred. Customer service nonresistance....
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Anonymous
howard egnor

i need some one to call me at 404 702 5388

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Magicjack Customer Care
#292896
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