Product: Magicjack Customer Care Clear all filters (0 of 56 reviews match)
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I own about ten (10) MJs, since its inception, and used untill expired. Both for business and other utilities. Not to mention, the number of sources I have introduced the product around the world. MJ, introduced the expired notification on all phones one have on my...
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Magicjack Customer Care
#911366
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I have never come across worse customer service.But what would you expect when there really is none? MJ needs to get rid of its HELP option -- bogus. You get what you pay for, to use a cliche. I have been in a *** that changes every second -- always over 100 -- and the...
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2.6
Product
Magicjack Customer Care
I didn't like
  • Poor customer service
#899249
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I've had MJ for a few years and it met expectations such as they were for a cheap, unmanaged Internet based phone service.I understand how it works, and doesn't work, so that I have no issue with. My issue is the complete lack of accessible customer service. When...
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1.0
Product
Magicjack Customer Care
I didn't like
  • Customer service
#882737
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How may I help you? Me: HI, what is the diff between Magicapp standard and Prmium? Justine C: Thank you for asking Justine C: magicjack app standard you have paid subscription while magicjack premium is the free app as a companion app of the magicjack device Me: Break...
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1.0
Product
Magicjack Customer Care
I didn't like
  • Any dealings with them
#863707
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I requested a refund from magicJack customer support because every single time that I was trying to call internationally even though the line wouldn't go through I was getting charged - fused to refund the money. This is the game they're playing, no matter what they...
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Magicjack Customer Care
#857032
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no customer service at all, hiding behind chat rooms with ridiculous answers.the first phone company that dont even use their own service , textin b.s solutions and wasting your time. i paid through 2020 and it already not working, no one to talk too for week by now....
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1.0
Product
Magicjack Customer Care
#856428
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they are telling me now that its out of date and i need to pay another 59 dollars to update it, it was supposed to be free up dates and ive only had it for two years.i have trouble with it at least every other day and have to re-boot everything to make it work. Now...
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pawlak
pawlak

stop wining you got your moneys worth

1.0
Product
Magicjack Customer Care
I didn't like
  • Wouldnt help me just wanted money
#824550
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Magicjack - Magic jack has went out of there way to make international calling a bad experiance.

could not find link to add international minutes even though have spent several hundreds of dollars on international in the past. Magic Jack has gone out of their way to say to current customers that they do not appreciate your and would prefer that you do not bother them with international calling. If international call is your reason for using magic jack go else ware. Magic jack does not want your business and could care less that you have been a paying customer for several years. best case is that you look else ware and do not bother the company with your business.
Product
Magicjack Customer Care
#586068
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Placed and order during promotional offer period. Did not received device , waited for week. When called found that order was not processed due to account restriction. Card information provided was the current and in good standing which i use daily. Account rep. Or...
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1.8
Product
Magicjack Customer Care
#579595
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The device broken after 8 month. The customer service wants shipping fee to have the replacement sent to me. It is amazing to me that warranty service require shipping charges. Good luck with yours orders, but please know that it might breaks every year. you need to...
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2.0
Product
Magicjack Customer Care
#529067
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