Product: Magicjack Customer Care Clear all filters (50 of 50 reviews match)
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I changed from Comcast to DISH 2 years ago and was told that Magicjack would with DISH. Don't bother, it didn't work for 2 years. I just switched back to Comcast and attempted to port my old number back. It's been two weeks and many telephone calls to MJ. Their people...
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Magicjack Customer Care
#1085120
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I have had this phone # for 17 years and it was ported from Mediacom to magic jack over 2years ago then last July I started having problems with my magic jack go equipment and when I called the girl I spoke to said they couldn't tell what the problem was that I would...
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1.3
Product
Magicjack Customer Care
I didn't like
  • Chat conversations and unresolved issues
  • Customer service
  • Trying to hold phone number hostage for a yearly fee
#1072487
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Magicjack Customer Care Review

The Magic Jack is calling me with *** unnecessary offers 2 o'clock in the morning!? Im in Erope time. There is most difficult customer service ever. Last time they removed my phone number after i paid for renewal and took them 6 weeks to correct the problem and 3 leyels of management.
3.4
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Magicjack Customer Care
#985664
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I bought two magic jack at Best Buy store.I activate one with no problem. I waited about two months to even open the box much less to activate the other one. After trying to activate it with two different computers (with different operating systems) I decided to...
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Magicjack Customer Care
#954530
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I own about ten (10) MJs, since its inception, and used untill expired. Both for business and other utilities. Not to mention, the number of sources I have introduced the product around the world. MJ, introduced the expired notification on all phones one have on my...
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Magicjack Customer Care
#911366
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I have never come across worse customer service.But what would you expect when there really is none? MJ needs to get rid of its HELP option -- bogus. You get what you pay for, to use a cliche. I have been in a *** that changes every second -- always over 100 -- and the...
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2.6
Product
Magicjack Customer Care
I didn't like
  • Poor customer service
#899249
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I've had MJ for a few years and it met expectations such as they were for a cheap, unmanaged Internet based phone service.I understand how it works, and doesn't work, so that I have no issue with. My issue is the complete lack of accessible customer service. When...
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1.0
Product
Magicjack Customer Care
I didn't like
  • Customer service
#882737
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How may I help you? Me: HI, what is the diff between Magicapp standard and Prmium? Justine C: Thank you for asking Justine C: magicjack app standard you have paid subscription while magicjack premium is the free app as a companion app of the magicjack device Me: Break...
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1.0
Product
Magicjack Customer Care
I didn't like
  • Any dealings with them
#863707
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I requested a refund from magicJack customer support because every single time that I was trying to call internationally even though the line wouldn't go through I was getting charged - fused to refund the money. This is the game they're playing, no matter what they...
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Magicjack Customer Care
#857032
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no customer service at all, hiding behind chat rooms with ridiculous answers.the first phone company that dont even use their own service , textin b.s solutions and wasting your time. i paid through 2020 and it already not working, no one to talk too for week by now....
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1.0
Product
Magicjack Customer Care
#856428
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