Product: Magicjack Customer Care Clear all filters (0 of 55 reviews match)
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N0V. 17 2018 PLACED A PHONE ORDER. NOV.19 2018 RECEIVED E MAIL SAYING THAT THE PACKAGE WAS SHIPPED WITH TRACKING NUMBER WITH DHL. NOV. 28,2018 TRIED TRACKING THE PACKAGE IMPOSSIBLE, CALL DHL RESPONSE THEY HAD NOT YET RECEIVED THE PACKAGE FROM MJ. NOV.29 2018 FINALLY...
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1.0
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Magicjack Customer Care
I didn't like
  • Service from start
#1411889
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Once you workout issues it is smooth sailing. I have used MJ for about 4yrs, initially I had connection issues but was able to resolve all issues. I am 68yrs old and it has saved me a fortune. You can also forward calls to your cell and never miss a call. Had to go on...
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Magicjack Customer Care
#1306696
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Trying all options to contact MagicJack in regard to use a FAX Machine on MagickJack Plus with no luck I tested the FAX at a friend whom has AT&T VOIP with no issue. This topic not available on the Frequently Asked Questions I have not been able to find a phone number...
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Magicjack Customer Care
#1281641
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5/21/2018 I have been with Magic jack five years. They have played games before. They have called in the middle of the year and tried to make me renew when I bought FIVE YEARS SERVICE. If your credit card expires and it is time to renew, they cut service, and you do...
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Anonymous
Mike

I actually just purchased the concierge service so I could have the privilege of speaking with someone.Waste of money. I called 3 times, waited for about 10 minutes with hold ...

Anonymous
Mike

I actually just purchased the concierge service so I could have the privilege of speaking with someone.Waste of money. I called 3 times, waited for about 10 minutes with hold ...

Product
Magicjack Customer Care
#1260870
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I placed an order for a MagicJack system through their online system. When I use a mailbox service for handling my mail and packages and when I entered my shipping address which included the street address and the mailbox information on the next line, the order system...
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1.0
Product
Magicjack Customer Care
I liked
  • Idea
I didn't like
  • Actual product or service
#1236871
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I changed from Comcast to DISH 2 years ago and was told that Magicjack would with DISH. Don't bother, it didn't work for 2 years. I just switched back to Comcast and attempted to port my old number back. It's been two weeks and many telephone calls to MJ. Their people...
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Magicjack Customer Care
#1085120
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I have had this phone # for 17 years and it was ported from Mediacom to magic jack over 2years ago then last July I started having problems with my magic jack go equipment and when I called the girl I spoke to said they couldn't tell what the problem was that I would...
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1.3
Product
Magicjack Customer Care
I didn't like
  • Customer service
  • Chat conversations and unresolved issues
  • Trying to hold phone number hostage for a yearly fee
#1072487
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Magicjack Customer Care Review

The Magic Jack is calling me with *** unnecessary offers 2 o'clock in the morning!? Im in Erope time. There is most difficult customer service ever. Last time they removed my phone number after i paid for renewal and took them 6 weeks to correct the problem and 3 leyels of management.
3.4
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Magicjack Customer Care
#985664
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I bought two magic jack at Best Buy store.I activate one with no problem. I waited about two months to even open the box much less to activate the other one. After trying to activate it with two different computers (with different operating systems) I decided to...
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Magicjack Customer Care
#954530
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I own about ten (10) MJs, since its inception, and used untill expired. Both for business and other utilities. Not to mention, the number of sources I have introduced the product around the world. MJ, introduced the expired notification on all phones one have on my...
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Magicjack Customer Care
#911366
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