Product: Magicjack Customer Care Clear all filters (0 of 53 reviews match)
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Once you workout issues it is smooth sailing. I have used MJ for about 4yrs, initially I had connection issues but was able to resolve all issues. I am 68yrs old and it has saved me a fortune. You can also forward calls to your cell and never miss a call. Had to go on...
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Magicjack Customer Care
#1306696
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Trying all options to contact MagicJack in regard to use a FAX Machine on MagickJack Plus with no luck I tested the FAX at a friend whom has AT&T VOIP with no issue. This topic not available on the Frequently Asked Questions I have not been able to find a phone number...
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Magicjack Customer Care
#1281641
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I placed an order for a MagicJack system through their online system. When I use a mailbox service for handling my mail and packages and when I entered my shipping address which included the street address and the mailbox information on the next line, the order system...
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1.0
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Magicjack Customer Care
I liked
  • Idea
I didn't like
  • Actual product or service
#1236871
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I changed from Comcast to DISH 2 years ago and was told that Magicjack would with DISH. Don't bother, it didn't work for 2 years. I just switched back to Comcast and attempted to port my old number back. It's been two weeks and many telephone calls to MJ. Their people...
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Magicjack Customer Care
#1085120
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I have had this phone # for 17 years and it was ported from Mediacom to magic jack over 2years ago then last July I started having problems with my magic jack go equipment and when I called the girl I spoke to said they couldn't tell what the problem was that I would...
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1.3
Product
Magicjack Customer Care
I didn't like
  • Trying to hold phone number hostage for a yearly fee
  • Chat conversations and unresolved issues
  • Customer service
#1072487
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Magicjack Customer Care Review

The Magic Jack is calling me with *** unnecessary offers 2 o'clock in the morning!? Im in Erope time. There is most difficult customer service ever. Last time they removed my phone number after i paid for renewal and took them 6 weeks to correct the problem and 3 leyels of management.
3.4
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Magicjack Customer Care
#985664
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I bought two magic jack at Best Buy store.I activate one with no problem. I waited about two months to even open the box much less to activate the other one. After trying to activate it with two different computers (with different operating systems) I decided to...
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Magicjack Customer Care
#954530
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I own about ten (10) MJs, since its inception, and used untill expired. Both for business and other utilities. Not to mention, the number of sources I have introduced the product around the world. MJ, introduced the expired notification on all phones one have on my...
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Magicjack Customer Care
#911366
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I have never come across worse customer service.But what would you expect when there really is none? MJ needs to get rid of its HELP option -- bogus. You get what you pay for, to use a cliche. I have been in a *** that changes every second -- always over 100 -- and the...
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2.6
Product
Magicjack Customer Care
I didn't like
  • Poor customer service
#899249
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I've had MJ for a few years and it met expectations such as they were for a cheap, unmanaged Internet based phone service.I understand how it works, and doesn't work, so that I have no issue with. My issue is the complete lack of accessible customer service. When...
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1.0
Product
Magicjack Customer Care
I didn't like
  • Customer service
#882737
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