Product: Magicjack Customer Care Clear all filters (49 of 49 reviews match)
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I changed from Comcast to DISH 2 years ago and was told that Magicjack would with DISH. Don't bother, it didn't work for 2 years. I just switched back to Comcast and attempted to port my old number back. It's been two weeks and many telephone calls to MJ. Their people...
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Magicjack Customer Care
#1085120
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I have had this phone # for 17 years and it was ported from Mediacom to magic jack over 2years ago then last July I started having problems with my magic jack go equipment and when I called the girl I spoke to said they couldn't tell what the problem was that I would...
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1.3
Product
Magicjack Customer Care
I didn't like
  • Trying to hold phone number hostage for a yearly fee
  • Customer service
  • Chat conversations and unresolved issues
#1072487
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I bought two magic jack at Best Buy store.I activate one with no problem. I waited about two months to even open the box much less to activate the other one. After trying to activate it with two different computers (with different operating systems) I decided to...
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Magicjack Customer Care
#954530
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Magicjack Customer Care Review

#985664
3.4
Details
The Magic Jack is calling me with *** unnecessary offers 2 o'clock in the morning!? Im in Erope time. There is most difficult customer service ever. Last time they removed my phone number after i paid for renewal and took them 6 weeks to correct the problem and 3 leyels of management.
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I own about ten (10) MJs, since its inception, and used untill expired. Both for business and other utilities. Not to mention, the number of sources I have introduced the product around the world. MJ, introduced the expired notification on all phones one have on my...
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Magicjack Customer Care
#911366
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I have never come across worse customer service.But what would you expect when there really is none? MJ needs to get rid of its HELP option -- bogus. You get what you pay for, to use a cliche. I have been in a *** that changes every second -- always over 100 -- and the...
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2.6
Product
Magicjack Customer Care
I didn't like
  • Customer service
#899249
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How may I help you? Me: HI, what is the diff between Magicapp standard and Prmium? Justine C: Thank you for asking Justine C: magicjack app standard you have paid subscription while magicjack premium is the free app as a companion app of the magicjack device Me: Break...
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1.0
Product
Magicjack Customer Care
I didn't like
  • Any dealings with them
#863707
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I requested a refund from magicJack customer support because every single time that I was trying to call internationally even though the line wouldn't go through I was getting charged - fused to refund the money. This is the game they're playing, no matter what they...
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Magicjack Customer Care
#857032
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no customer service at all, hiding behind chat rooms with ridiculous answers.the first phone company that dont even use their own service , textin b.s solutions and wasting your time. i paid through 2020 and it already not working, no one to talk too for week by now....
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1.0
Product
Magicjack Customer Care
#856428
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they are telling me now that its out of date and i need to pay another 59 dollars to update it, it was supposed to be free up dates and ive only had it for two years.i have trouble with it at least every other day and have to re-boot everything to make it work. Now...
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pawlak
pawlak

stop wining you got your moneys worth

1.0
Product
Magicjack Customer Care
I didn't like
  • Wouldnt help me just wanted money
#824550
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could not find link to add international minutes even though have spent several hundreds of dollars on international in the past. Magic Jack has gone out of their way to say to current customers that they do not appreciate your and would prefer that you do not bother...
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Magicjack Customer Care
#586068
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