Product: Magicjack Customer Care Clear all filters (0 of 56 reviews match)
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promiss to have one free but after the first year they turned off they charged for the first I want to no when do I get my first free yr. and volume quality very poor you could not bearley hear the people and when you try to I could,nt pay my bill with debt. card to...
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Anonymous
Gershon Kaye

Ordered Magic Jack back on December 7, 2011 from an email from the founder/ceo for an introductory price of $34.95 I have yet to receive the two that I ordered, and trying ...

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Magicjack Customer Care
#285596
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Magicjack - Magic jack

most crappy dumb thing ive ever experienced. >:o do not buy magic jack at all!!!!!!!!! this is dumb and retarded. hard to install. box doesnt even come with a customer care number to ask questions. so ***. que ***. so *** it had to be an american product like seriously american? it should be easy to install. so complicated this *** has me pissed off! do not not not not not not not not not not not not not not not not not not not not not not not buy magic jack plus at all!!!! do not buy it take my advice.
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Magicjack Customer Care
#274798
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this is my tale with magicJack. yes they have saved me a ton of money and so i think the magicjack is great because of that ...but there customer service and commitment to customer satisfaction is really, really not good. it is the worst maybe ever! really i have...
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Anonymous
Here's an idea...

Sell it on EBay and try and get what is left on your old Magic Jack...That way you won\'t lose money..

benjamin2005
benjamin2005

What i was trying to say...more clearly...is that obviously i need to give it away or trade with or give it to someone else. At this point i am planning on saving the old mag...

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Magicjack Customer Care
#272500
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When I got the device I had a couple of technical questions so I looked and looked through the paperwork but could not find a number to call. Only a chatline that was so frustrating because you could tell it was in India and they could not understand what I was trying...
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Anonymous
jimmy tom

I agree magic jack really sucks its a scam

Anonymous
M

I love my magicjack! So sorry you had so many issues with yours. Customer service can make or break a product.

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Magicjack Customer Care
#253784
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My magic jack quit working 3/2011 could not get any dial tone. I contacted magic jack they had me on phone for over an hr moving me from one person to the other. Problem still was not solved they wanted me to stay on the line longer was fed up and hung up. Now after...
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Anonymous
charles smyth

magic jack quit working

Anonymous
bob

how did you call them? I haven\'t been able to find a number. or were you \"live chat\" with them? thanks.

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Magicjack Customer Care
#243981
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I have had magicjack for awhile now and it worked fine, untill about 2 weeks ago. Then it got to where I couldnt make calls to local land lines. I contacted customer service and they tried to get it working, but never could. They were suppose to get back in touch with...
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Anonymous
Johnny in Texas

Brian is Right On Track! You said it best Brian. I\'ll continue to repeat \"Don\'t Go Near It\" Don\'t believe me, Don\'t believe Brian. Do your online research. Look at Magic...

Pulaski, Virginia
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Magicjack Customer Care
#228950
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Magicjack - Magic Jack has NO customer service!

Yes, Magic Jack is cheap, and works great for outgoing calls and works fairly well on most incoming calls. But their "customer service" is a joke. After being a customer for YEARS, they didn't automatically renew my service as in the past, just cut off my service with one hours notice. I spent the hour trying to renew but their automated system ABSOLUTELY will not let me. So tried the "live" chat room, where they explain that it's all YOUR fault- your server, or your firewall, or your lack of understanding how the system works. (Nothing about my system has changed in years!) They simply seem unable to turn it back on! And they seem to care less if I continue as a customer or not! Shreck
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Magicjack Customer Care
#227260
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Ok I bought the magic jack and first of all it was $40.00 not the $19.95 you see advertised on tv I installed it and it worked right away. shut down the computer last night now it won't work...first no dial tone now I GET Dial tone but can't call in or out then...
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carrolls459
carrolls459

I bought Magic Jack,wouldn\'t install,took it back and exchanged for a new one.Same issue with second one.After reading the complaints here,I\'m glad I took the second one bac...

Anonymous
donsmad

Companies advertise how great thier products are,but 80% of the time thier not even close. Majic jack is one of them in my book. I know I can return it within 30 days,but for ...

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Magicjack Customer Care
#226077
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I have had Magic Jack for over a year and have enjoyed it until lately. Last month they cut me off from using a conference number. I dial into this number twice a month for 30 minutes. Contacted them about it and they didn't care about me (their customer). They...
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Anonymous
Mr Bo

That schlock company could care less about u. They know there is plenty more suckers out there 2 fleece.

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Magicjack Customer Care
#224479
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please reinstate my magic jack line and do not change the PW, please call 6029565632, because since december 2010 I am unable to use my magic jack; however I already paid for it, so there is no excuse for not providing the service. I hope to hear from you very very...
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Anonymous
Thomas

May i know the magic jack help line numbers

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Magicjack Customer Care
#220941
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