Ellisville, Mississippi
5 comments
Not resolved

This complaint is about all the people who complain about magicjack.I have to admit the chat service is lousy.

Related: Magicjack - Magic Jack not Updating Area Codes

I am having trouble dialing certain phone numbers also. I have had my magicjack since 2008 and this is my first time having to chat or having a problem with it.

My thing is, how can you complain about a product that has given me unlimited long distance and all the features for almost 4 years for a lousy 19.95 a year!!

GIVE ME A BREAK PEOPLE!!!!I think I can afford to buy a new one with all the cash I've saved!!

Review about: Magicjack.

Review #266120 is a subjective opinion of a user.

PRODUCT OR SERVICE Magicjack Phone Service
Reason of Review / Monetary Loss Not specified / $42
Preferred solution Not specified

Had an Experience with Magicjack?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Johnny
#441857

Tried to buy International Minutes for over 6 months.Account blocked.

Always on chat - have been promised to have my account given top priority for attention - no resolution yet. Customer service reps read off scripts.

If you complain that their scripts are not relevant to your computer, they ignore you and continue to read off the scripts.No technical expertise.

Gernew
#417792

My problem is not with the usage, but with the service. Get friendly service and only empty chitchat with promises and nothing gets resolved. Working on it for 7 weeks!!!

jam
#363098

you break it you bought it

lady E
#357412

my USB plug came out and they want me to pay $24.05 for a replacement.I have not had this service for a year yet, and the device has came apart.

Instead of telling me to send it back, I was told to send money. I like this service but if something go wrong with your device before you get a chance to enjoy it they could at least meet me halfway. They said that it will cost $10. plus over $12.00 for shiping and handling plus tax.

Yet if you order a MagicJack Plus SH is seven($7) something.

I dont get it.All I want them to do is meet me half way or I will cancel their service.

Seriously?
#356410

Just because MagicJack is "cheap" that doesn't mean that quality should have to be sacrificed.

You May Also Like