MagicJack charges to call some phone numbers inside the US
I have a FAX and message service.A couple of years ago, I tried to call it from my MagicJack number.
I had previously been able to call my message service. But, since that time, when I try to call my message service, I get a MagicJack message saying I must purchase pre-paid minutes to connect. The number is a local number! I was very annoyed.I contacted MagicJack Live Help and got the runaround.
They basically said They can do whatever they want, and I cannot call that number unless I pay them to do so... BUT IT'S A LOCAL NUMBER!!!! (The Message service is via www.j2.com )There is also a dating line that I call. It is also a local number.
Several months after MagicJack blocked my message service, they did the same with the local dating line's number.I again complained via live help with no resolution.I then found I CAN call the same dating line in other cities without a MagicJack charge. I was annoyed by their inconsistancy.
Why charge for calling the local service but not the one in another city??I again complained via live help with no resolution.MagicJack does not fulfill their advertised promises.They are inconsistent with applying charges WHICH THEY SHOULD NOT BE CHARGING!!I may go back to my other carrier.
Review #394593 is a subjective opinion of a user.