Product: Magicjack Account Clear all filters (0 of 7 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Magicjack - What a mess.....this place needs to dissolve!!!

Magic Jack is a mess. Their website takes you off to blank pages. May account says active and I have NOT kept it uptodate. I get incoming calls and have annoying voicemail messages emailed to me. I called them to cancel my account and they referred me to "chat" that you cannot access. What a joke!! {{redacted}}
Product
Magicjack Account
#1227785
Reply to reviews
I called to renew my Magicjack # I order a new device with 1 year prepaid service. I am assured my old number will be reactivated with my account. I ask for a confirmation email. It arrives with NO confirmation on the # I requested. I call back and am LIED to again it...
Read more
1.0
Product
Magicjack Account
I didn't like
  • Being lied to
#1221920
Reply to reviews
I had about $80 of credit for calls and Magicjack told me that the funds were eliminated because they were only good for a limited time. They had not told me about this clever scheme and in essence stole this money from me. They must have a death wish because I will...
Read more
1.6
Product
Magicjack Account
I didn't like
  • Ethics
  • Ethics and treatment of customers also the theft of my money
#1164015
Reply to reviews
This outfit did not work for me.The breaking point was when they had about $100 of my money they claimed was now theirs because I had not used the cash making calls for too long. As none of this was ever said about expiring cash on hand I reckon this outfit is close to...
Read more
1.0
Product
Magicjack Account
#1163539
Reply to reviews
MagicJack charged my "renew" without consent nor auto-renewal !!!!
I've had MagicJack for several years...Renewal is up on nov.28th...I have no auto-renewal on file with them because I don't like auto-renewals by definition. What does MagicJack do on Nov 24th?: they charge the last credit card I used to renew with in 2016, without ANY...
Read more
Anonymous
notgivingit

not sure if you can see it as the picture is slightly blurry but I can read it well all the same.it CLEARLY states AUTO renewal on the policy paper you snapped a picture of st...

1.9
Product
Magicjack Account
I didn't like
  • Scam renewal
  • Renewal strategy is a scam
#1136785
Reply to reviews
Show

My magicjack was hacked and support team wants to bill me

Hi My name is H . Jaoudi my magicjack no. Is 7133702764 . I had a problem with my unit and when i called help line of magicjack he asked for 150$ to fix the issue as he stated that my identity was hacked from my magicjack unit. I asked them to discontinue my magicjack and refund my payment but the staff claimed it was not possible. This is a very bad experience and im very disappointed. Thanks H. Jaoudi
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Magicjack Account
#1100554
Reply to reviews
I have had a MJ subscription for a few years and have had, up to now, no problems.I was not notified that my yearly subscription was up and, therefore, my service ended and I couldn't make any long distance calls. I conducted a chat with a representative on Monday of...
Read more
2.9
Product
Magicjack Account
I liked
  • Cost and value
I didn't like
  • Customer service
#978790
Reply to reviews