Product: Magicjack Account Clear all filters (0 of 7 reviews match)
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Magicjack - What a mess.....this place needs to dissolve!!!

Magic Jack is a mess. Their website takes you off to blank pages. May account says active and I have NOT kept it uptodate. I get incoming calls and have annoying voicemail messages emailed to me. I called them to cancel my account and they referred me to "chat" that you cannot access. What a joke!! {{redacted}}
Product
Magicjack Account
#1227785
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I called to renew my Magicjack # I order a new device with 1 year prepaid service. I am assured my old number will be reactivated with my account. I ask for a confirmation email. It arrives with NO confirmation on the # I requested. I call back and am LIED to again it...
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1.0
Product
Magicjack Account
I didn't like
  • Being lied to
#1221920
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I had about $80 of credit for calls and Magicjack told me that the funds were eliminated because they were only good for a limited time. They had not told me about this clever scheme and in essence stole this money from me. They must have a death wish because I will...
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1.6
Product
Magicjack Account
I didn't like
  • Ethics
  • Ethics and treatment of customers also the theft of my money
#1164015
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This outfit did not work for me.The breaking point was when they had about $100 of my money they claimed was now theirs because I had not used the cash making calls for too long. As none of this was ever said about expiring cash on hand I reckon this outfit is close to...
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1.0
Product
Magicjack Account
#1163539
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MagicJack charged my "renew" without consent nor auto-renewal !!!!
I've had MagicJack for several years...Renewal is up on nov.28th...I have no auto-renewal on file with them because I don't like auto-renewals by definition. What does MagicJack do on Nov 24th?: they charge the last credit card I used to renew with in 2016, without ANY...
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Anonymous
notgivingit

not sure if you can see it as the picture is slightly blurry but I can read it well all the same.it CLEARLY states AUTO renewal on the policy paper you snapped a picture of st...

1.9
Product
Magicjack Account
I didn't like
  • Renewal strategy is a scam
  • Scam renewal
#1136785
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Jaoudi my magicjack no. Is 7133702764 . I had a problem with my unit and when i called help line of magicjack he asked for 150$ to fix the issue as he stated that my identity was hacked from my magicjack unit. I asked them to discontinue my magicjack and refund my...
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1.0
Product
Magicjack Account
#1100554
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I have had a MJ subscription for a few years and have had, up to now, no problems.I was not notified that my yearly subscription was up and, therefore, my service ended and I couldn't make any long distance calls. I conducted a chat with a representative on Monday of...
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2.9
Product
Magicjack Account
I liked
  • Cost and value
I didn't like
  • Customer service
#978790
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