2 comments

If you want to be scammed MagicJack is the right company for you. They advertise your credit card will not be charged give a 30 date but they they fail to tell you is your 30 free trial starts the day of your order and in two days they bill your cc the full amount they dont have customer service except for chat no address or phone number.

Better Keep you RMA number and all emails so you can dispute with your Credit Card Company which I plan to do.

It might be a good product but the way the company rounds it business sucks big time so beware!!!!!!

Product or Service Mentioned: Magicjack Phone Plan.

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Daynanator
#378628

MagicJack loves to take your money, but isn't so keen on refunds when they make a mistake. Finding an actual phone number for them is a little tricky too.

I found the number on my bank statement. I believe that one was only a recording, but if you listen all the way to the end it gives another number that connects you to an actual person (unless they fixed this loop-hole since my problem). It's safe to say that customer service is not their strongest attribute.

Save all chat transcripts where they admit fault, they will be helpful in getting your money back through your bank or credit card company. From my experience, MagicJack won't give you anything but the run-around.

Anonymous
#44477

Yes it is a scam, one thing for sure is that the LIVEPERSON CHAT SUPPORT is based in the PHILIPPINES Cebu and Davao

how's that?

HA!

Please spread the word

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