Whitby, Ontario
3 comments

first, the call quality is choppy at BEST! - at worst, it also CRACKLES!! we have the fastest cable connection available yet we still get choppy.

2) we were told that we would be able to PORT our CANADIAN number .. after many years of buying the first one, they STILL do NOT permit PORTING of CANADIAN numbers.

3) several "customer support" representatives telling me to reset my computer, my router, please wait..... I was on TECH SUPPORT ALL DAY, finally their answer was, "did you try another phone?" thats the best they could come up with.

4) they say its 100% RISK FREE but they WILL NOT reimburse costs of re-installing our original phone line!

5) Jack "PLUS" is supposed to run WITHOUT a computer however they want you to plug it in in order to "test it" if its not working without the computer, its no better than original one!

6) when plugged in the wall, Magic Jack "PLUS" runs hot - REAL hot! They advised unplugging it when not in use...I doubt "millions of users" will do that. I asked them if it caught fire, were they insured for liability, they said(quote)"They would not be responsible for fire"

So in summary, I give it about 1 out of 10. there is some usefulness for it but its not a "replacement" for a regular phone line.

Review about: Magicjack Plus.

Review #275187 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Magicjack?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
westow3
#794198
To fix a crackle when using Magic Jack Plus: 1) replace the AC USB adapter, 2) replace the USB extender cord if you can't plug the Magic Jack directly into the AC USB adapter, 3) replace the network cable that connects the Magic Jack + to the router.
westow3
#794197
To fix a crackle when using Magic Jack Plus: 1) replace the AC USB adapter, 2) replace the USB extender cord if you can't plug the Magic Jack directly into the AS USB adapter, 3) replace the network cable that connects the Magic Jack + to the router.
mikega61
#376158
thanks for the info i was going to try it but now i know better thanks alot

You May Also Like

"magic jack quit working and they can not fix it. called many tines and they had me on the phone for 1 hour . they could not fix it. so..." Read more
"I sit hear and read all these interesting comments and it just baffles me at the way people communicate their feelings. If anyone has ACTUALLY taken the time to..." Read more
"I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..." Read more
"Magic Jack is knowingly selling tens of thousands devices to the Indian Payday Loan scammers. These scammers, using the guise of the US Government, Advance America, Cash Advance..." Read more
"I hired this lady she scammed me out of my money, stole items from my home now she's harrassing me. She's since changed her name to Tonya WINGER she is..." Read more
"I want to share my own experience. I am a photo retoucher and have advanced proficiency in PhotoShop, LightRoom, Capture One, and Camera Raw . I've decided to try freelance..." Read more
"The item I ordered don't look like what was in the bag. This place should be out of business. I placed this order back in March the very begin and..." Read more
"RoulettePhysics.com is a scam run by convicted scammer Steve Hourmouzis who has done jail time for scamming investors through an illegal pump & dump scheme and is now scamming roulette..." Read more